Capability to queue an arrival
The capability to queue an arrival when a guest physically arrives at the property, even when their assigned room is not yet ready, is essential for managing guest satisfaction. This feature should also reflect on the Housekeepers' reports and screens, as well as the in/out screens used by the front desk staff. It is particularly critical during large arrival days when multiple guests check-in simultaneously, as it enables efficient room management and helps ensure that the needs of guests are met promptly. By having this system in place, staff can effectively track which arrivals are pending room readiness, ensuring a smoother check-in process and a more organized workflow for housekeeping and front desk operations.