Secondary Deposit Retention Dropdown for Cancellations
Add a conditional secondary dropdown to the cancellation workflow. Once a Cancellation Reason is selected, a second field should appear allowing the user to select the applicable deposit retention status/percentage.
Example:
If Cancellation Reason = Weather, the user would then choose from options such as:
100% Deposit Retained
50% Deposit Retained
0% Deposit Retained / Full Refund
This enhancement would help standardise how deposit outcomes are recorded against cancellations and improve operational clarity and reporting.
1
vote
Alie
shared this idea