RMS User Suggestions
142 results found
-
Package Postage Rhythm for Templates
When setting up package template, it needs to have the posting rhythm so that you can say which days to charge as well as to include or exclude to/the from date.
1 vote -
I would like to update the Add On feature so we can drag to parking
I would like to be able to drag the Add On to a different area. We are frequently needing to move the reserved parks around to fit in the limited spaces available. I would like the Add On feature to allow us to click on the carpark reservation in the Booking Chart and drag it to a new car space, the same as we can move reservations from one room to another?
1 vote -
Is it possible to reduce the number of decimal places to 2 that show vehicle details on the Vehicle Sales / Operational / Edit A Vehicle Pag
Is it possible to reduce the number of decimal places to 2 that show vehicle details on the Vehicle Sales / Operational / Edit A Vehicle Page? We do not require costings to 4 decimal places. Thanks
1 vote -
Allow RMS cut key send Names guests details as well
When we cut the keys would be great if allow to send also the guests names details to the encoder. At the moment it will not send any names details to visionline encoder
1 vote -
Filter message Centre notifications
To have greater control on what message appears in the message Centre by creating a i.e with a OTA do not show me booking.com for example
1 vote -
Do discovery calls with larger hotels regarding pain points
Many areas of the setup seem like they would be ok for a small hotel but quickly become cumbersome. It would be good to do discovery calls as to the pain points for your larger/growing customers so that the PMS can adapt and keep up with some of the other options on the market for user friendliness on a setup point of view.
1 vote -
Export functions on Room Type & Rate Type Setup Screens
It would be great to get an export function on some of the setup screens for the following reasons.
- Record setup at a point in time,
- Export, manipulate and delegate to someone to make the changes
- So you can do some lookup functions etc to be able to get a condensed list of things that aren't the way they should be
- ID's such as Rate Type ID and Room Type ID are only on these screens, when required for Channel Manager CSV Uploading you have to manually type it all from two different screens.
1 vote -
Rate Type Reordering currently very time consuming
Maintaining Rate Type orders so staff know which rate to sell first is very important. Currently when creating a new Rate Type, it inevitably doesn't fall where you would like it, you have to select that individual Rate Type and press an up or down arrow until it is where you want it. If you have 200 Rate Types, you click 200 times to get it from top to bottom.
Suggest either a 2-column setup where you put in the number, and it bumps the Rate Type that currently has that number down the list by 1, or a drag-and-drop…
1 vote -
maintenance app development
being able to allocate jobs in the maintenance mobile portal to specific people / logins and then being able to sign these off on the mobile interface.
1 vote -
late checkout full automation
Newbook has the facility where it will recognise if the site or cabin is available the next day and send an automated text to the guest to offer a late checkout. The guest can then respond with a particular response, this will then activate for a charge to be raised and then park staff will charge the credit card on file. Would be great to see RMS have a similar option.
1 vote -
I'd like more options for group reservations.
A clear separation between multiple bookings (2 or 3 rooms) and actual group 10/20 rooms.
Also reports option. It is important to our yielding that we are aware of the groups we have on the books, once it has different cancelations policy and cutoff periods.
I know RMS offers allotments, but it does not give us much options or reports on it.1 vote -
Nationalities in order of roomnights and revenue
Need a report on nationalities in decreasing order by roomnights and revenue with the option to choose one or the other.
Nationalities are key for a property strategy and the fact that we have to manually create a report starting from the alphabetical order is not efficient, can lead to mistakes and is super time consuming.1 vote -
Allow us to schedule Auto Area Allocation rules to automatically allocate a certain no. of days in advance of arrival, defined by property
Currently the Auto Area Allocation process is a manual task to select bookings and auto allocate. Ideally we'd like a job to do the auto allocation to be able to be scheduled to run against unallocated bookings a certain no of days prior to arrival
Would be great if you could have length of booking and lead time to arrival date to be defined by property and properties opted in or out
1 vote -
Override dwelling size
It's a good idea for new staff to have the new updated warning window for the size of a dwelling not to fit on a site. However, can it be overridden as well, please? It's very frustating when lots of sites have been allocated bigger dwellings, perhaps because we know the people have the ability to park on a site or the particular dwelling will fit after talking to the guest. We can't even write a comment in the notes and save that existing reservation, because it simply won't accept that person, on a site that size. As owners we…
1 vote -
Housekeeping module - have an arrival block option (in addition to current departure block)
I have set up departure cleaning blocks in Housekeeping tasks for a few properties that have a long clean, and there cannot be a same day arrival.
This only puts an out-of-service block on the departure day, but what about pre-arrival blocks?
For example, if there is a booking from 24-26 September, this departure block would then make it unavailable, and a new booking could then arrive on 27 September.
However, there is the chance that a booking could be made from 22-24 September, which becomes an issue with a departure and arrival on the same day. Therefore, there needs…
1 vote -
Show the reason and change status for Out of Order on Clean Screen
It would be great if we could show the reason why a room is out of order on the Clean Screen. It would also be great if we could change the status/modify any out of order rooms on the clean screen instead of having to go to Utility and then Out of Order.
1 vote -
To add a Front Desk Task
To add a reoccurring Front Desk Task with sub category on the To Do Chart to a chosen day of the week for chosen frequencies i.e weekly/monthly/fortnightly for a long date frame instead of entering individually.
1 vote -
Lost Property Log
Is there a date for the above to be released? I saw that the last entry was in 2020 and we would love to have it
1 vote -
Need the ability to change the automatic room assignment order within a specific room type
Because RMS assigns the rooms within a room type in the same order all the time, the rooms with the lowest numerical room number get more use than the rooms with higher room numbers, so they wear faster. If this order could be manually manipulated or even set to a random selection, it would resolve this issue.
1 vote -
RMS Pay Receipt to Guests / Property
I believe that guests should receive a receipt via email when they make a payment via RMS Pay.
Guests don't think to 'take a screenshot' when making a payment.
Accommodation providers don't even get a 'notification of payment' for RMS Pay payments made. If property did receive a motivation of payment, then I would email a receipt to guests. But I also think an automatic receipt should be issued through the reservation management system.
There is definitely room for improvement here to ensure better communication between guest and the property.
Regards,
Jayne1 vote
- Don't see your idea?