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RMS User Suggestions

← RMS User Suggestions
RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.

How can we improve RMS?

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If a similar idea already exists, you can support and comment on it.

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27 results found

  1. Add mobile rates on IBE

    Please add a functionality to create mobile-only rates and offers so that we can compete with the likes of Booking.com and Expedia's mobile discounts through our own booking engine.

    1 vote

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    0 comments  ·  RMS Internet Booking Engine  ·  Admin →
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  2. Drop in Add-Ons from Online sources

    Drop in Add-Ons based on Reservation parameters. For example, if guest book 3 pax in a room that has a King bed but we allow up to 3 guests with a rollaway, add the rollaway via an Add-On automatically to the Reservation.

    1 vote

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    0 comments  ·  RMS Internet Booking Engine  ·  Admin →
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  3. To remove the word 'booking' from the enquiry process

    I use RMS for as an enquiry system, not for direct booking. I like to approve all bookings before confirmation. The wording throughout the enquiry process refers to a booking which is ambiguous and confusing for the customer. I would like the ability to change the wording myself in the booking/enquiry process.

    1 vote

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    0 comments  ·  RMS Internet Booking Engine  ·  Admin →
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  4. RMS IBE offers the choice to display net rates instead of gross rates prior to adding them to the cart.

    I wanted to bring to your attention a critical update that we believe would greatly enhance the user experience on the RMS IBE platform and improve our competitiveness in the market.

    Currently, our system displays rates at the gross amount without explicitly indicating whether taxes are included. This lack of transparency becomes apparent only after customers proceed to add reservations to their carts. In contrast, many OTA platforms prominently display net rates and specify that taxes are excluded.

    In today's fast-paced society where consumers are quick to compare prices, this discrepancy poses a significant challenge for us. We have concerns…

    1 vote

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    0 comments  ·  RMS Internet Booking Engine  ·  Admin →
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  5. Mandatory Fields, need to be mandatory on online reservations.

    Each company has mandatory fields that have to be completed when making a reservation. What I do not understand is when guests make an online reservations, Those fields are not mandatory to them. Example: They do not have to fill in kids, vehicles, or pets. It is very frustrating to get called in the middle of the night because they have a 2nd vehicle coming in and only 1 pass was given.

    1 vote

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  6. Guest Facing Requirements to Include Long Description on the RMS IBE

    Long Descriptions to show in guest facing IBE

    'Enhance your stay' add on for requirements-
    Long description does not show guest facing, only internally when you are in the setup portion in RMS.

    1 vote

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  7. Select Multiple Categories on the Internet Booking Engine Search

    I would like RMS Book now button to be able to book more than one category in the first search..

    Currently, if there is only 1 room type in the category that holds two people, and the number of people staying is 4 ADTs, the user has to add to cart and then do another search.

    1 vote

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