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RMS User Suggestions

← RMS User Suggestions
RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.

How can we improve RMS?

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23 results found

  1. Make full payment option for online bookings. So guests can choose to pay full amount rather than just a deposit.

    1 vote

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    0 comments  ·  RMS Internet Booking Engine  ·  Admin →
    Currently Available  ·  AdminRMS Product Development (Product Manager, RMS Cloud) responded

    Thank you for your suggestion on a way we can improve RMS.

    Currently available in RMS 9+ is the ability to setup a 100% Deposit, otherwise referred to as full payment.

    Setting this up for use with RMS IBE makes the guest pay in full for their booking at the time of booking.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  2. Online Booking home page 'Caravan Type ' & "Caravan Length"

    Online Booking home page 'Caravan Type ' & "Caravan Length" wording confuses many customers who are booking with a tent.
    The issue could be rectified simply by changing to:
    Caravan/Tent Type & Caravan/Tent Size
    We have daily phone calls from guests who are confused by this which wastes our time and resources when RMS could be handling these bookings.

    1 vote

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    0 comments  ·  RMS Internet Booking Engine  ·  Admin →
    Currently Available  ·  AdminRMS Product Development (Product Manager, RMS Cloud) responded

    Thank you for your suggestion on a way we can improve RMS.

    To update the wording seen by your prospective guests for the Caravan Type & Caravan Length fields, in RMS 9+ go to Setup > Property Options > Labels > System and update the ‘Dwelling’ system label to be ‘Caravan/Tent’ or any other label you may wish to use that is more relevant to your guests. This will then be reflected on your RMS Online Booking pages as well as throughout RMS.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

  3. Book Now Button to display number of rooms/apartments left for that category

    This creates a sense of urgency to book, and a fear of missing out. Booking.com always does this to encourage bookings.

    1 vote

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    0 comments  ·  RMS Internet Booking Engine  ·  Admin →
    Currently Available  ·  AdminRMS Product Development (Product Manager, RMS Cloud) responded

    Thank you for your suggestion on a way we can improve RMS.

    Currently available in RMS 9+ is the ability to setup a counter for when to display how many Areas are left on the RMS IBE booking pages.

    This option can be found in Setup > Online Bookings > Online Options on the Category Setup tab.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

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