Skip to content

RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

143 results found

  1. Enhanced Multi-Property Dashboard with Cross-Property Reporting

    As a user managing multiple properties within RMS Cloud, it would be incredibly helpful to have an enhanced multi-property dashboard that offers centralized access to cross-property reporting, real-time performance metrics, and combined occupancy data.

    Currently, navigating between properties and manually pulling individual reports can be time-consuming. Having a unified view would improve operational efficiency and provide better insight for corporate-level management.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Remove Deposit field on account column

    We would like to be able to remove the deposit and dep req by field from the account column as per phone conversation with your team it has nothing to do if they booking has been paid already or not. Apparently it will always show that amount even if paid which can be confustion for our reception team. It would be great in general to be able to adjust the account column to our needs.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Not allowing bookings to leave short undesirable vacancies

    I recently booked event tickets on Ticketmaster and it wouldn't allow me to leave a single vacant seat.
    I thought this would be valuable for accommodation so that at a time where a 1 night stay is not desired a booking won't be allowed to be made if it leaves a 1 night gap between it and the departure of the previous booking.
    In a way it would be a dynamic software controlled closure to arrival/closure to departure which adapts depending upon the known minimum length of stay and the pre-existing bookings.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. categorise special events with a set colour

    Would be good to be able to have a category for special events to chose, which would then associate a specific colour for it so it's easily identified at the top of a chart.

    For example, school holidays are a grey colour; long weekends are a light purple.

    Being able to categorise and have that set against a special event grouping would make it a more efficient use of that function for easy visibility for all users.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Automated annual expenses to owners

    Would be great to have automated annual expense drop onto owner statements.

    We already use the monthly frequency, and other options under EOM expenses, but it would be useful to have yearly as an option, as we manually do annual charges through the bulk charges function.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Traces functionality

    Functionality to apply Traces against Rate Type - so when a rate is selected traces are automatically applied to the reservation.

    Functionality so that within the Reservation the requirements/traces listed have a column to show what has been COMPLETED - so at a quick glance can see what is outstanding when looking at a reservation. Once marked completion no visual change to the list.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Feature Request For Integrating Social vVideo Platform

    I would love to suggest the integration of a fun and creative short video platform similar to existing social entertainment apps. This would add a new dimension of engagement for users and open up opportunities for businesses and creators alike.

    Many users are interested in apps that provide a mix of trends, humor, and user-generated content. One great example is the fikfap download https://fikfapapk.net/ option which offers quick access to short, viral-style videos in a community-driven environment.

    It would be exciting to see RMS Cloud explore or partner with similar social entertainment tools to enhance user experience and bring more…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Improving RMS Flexibility: Beyond Simple Maximum Occupancy

    The existing RMS system has limited flexibility in terms of determining maximum occupancy. For a room type with a maximum capacity of four people, we must accommodate particular combinations such as two adults and two children or three adults. However, we cannot currently restrict combinations such as 3 adults + 1 child or 4 adults (although 4 adults Monkey Mart can be managed via rate tables). The inability to prevent bookings of three adults and one child is a major issue that could lead to overbookings through online channels, and according to RMS support, there is no current remedy. We…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Add charge redirection to audit trail

    Add any add/delete/modification of charge redirection to audit trail of reservation & user audit trail. Currently any add/delete or modification is not shown in audit trail.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. I would like to see

    Sync Housekeeping Requirements with Tasks

    When a housekeeping requirement is added to a reservation and appears in the housekeeping roster, it should automatically sync with the Housekeeping Tasks list. I have to manually re-enter it into the app, creating unnecessary double handling. Automating this would save time and reduce manual entry errors.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. I would like to add a permission for Superusers to override dates in Guest accounts to extend expiration of their credits

    Sometimes due to extenuating circumstances, we need to extend a credit amount in a guest account. If you could add an override or permission for the Superuser to extend the credit expiration dates.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Have guests room numers listed on the add on report

    To have guests actual room numbers listed on the add on report, not just their surnames, the reference number and the add on number. Having their actual room number is make it a much more user friendly report.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Do not allow pets into non-pet units on IBE

    IBE currently accepts reservations into units that do not allow pets.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Update Add a Job

    Under job management, add a job, the drop-down menu for job type, please remove breakfast area equipment because there is already breakfast room FF&E. Pleas add breakfast room floor.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Include packages in BOGO offers

    Currently if there are packages within the nightly rate, these aren't discounted as part of BOGO offers so the offer is not a true representation of the discount on offer. It would be great to have an option to do this so that these rates can be truly promoted as BOGO.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. The ability to extract or download SMS correspondence records

    It's great to have the ability to SMS guests and tenants, however it would be even better to be able to extract or download records of this correspondence

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Ability to select a refundable sundry charge and add to the package

    Currently only non-refundable charges can be added to the package, and refundable charges cannot be part of a package.

    As we collect bonds for a number of bookings (especially in peak season when every booking has a security bond), the bond sundry charge is in the package is a sundry charge called bond which is chosen to post to extras.

    When a booking is made for the property that has this in the package, it does post to the extras account, but then we need to void it and replace with the Refundable Bond sundry (orange coloured), to enable the…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. email AR statements after bulidng

    Once you have clicked 'build' i would like to be able to email the company from this screen. Currently I email to a user and then send from the Outlook email.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. RMS clients need to be able to access a bounced email report

    Currently when we enter email addresses (or if a guest enters in when doing on online bookings), unless it's something obvious in the error (which we then correct), like @bigpong or @gmailcom or gnail.com - we don't know that the guest has not received the email until they contact us letting us know what they expected to receive hasn't arrived.

    Rather than the guest having to drive the email bounce correction, it would be good for RMS clients to be able to have access to the email bounce report for their client number.

    Maybe this could be an extra report…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?