RMS User Suggestions
118 results found
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Make Occupancy & Time Based Dynamic Rates work together.
Make Occupancy & Time Based Dynamic Rates work together.
Currently RMS will only allow one or the other. RMS goes a bit haywire if both are setup. Prices do not adjust and rooms appear sold out on some OTA's
Example of use: We have a self check-in and booking kiosk where Walk-ins can make their own booking onsite, pay and collect their key. I would like the time based price to adjust prices up $60 at 10pm. Where else can they get a room at that time of night? An extra premium to be charged after hours. This on it's…
1 vote -
Different users on an account to be able to save their own lists of favourite sundries
I recently discovered I could add favorites to my sundries last that comes up when I am loading checksheets.
The upshot of this is that I can just click on each item and add numbers rather than typing in name and scrolling, thus saving time. I also group items that costs the same together so I have less lines to add.
My question is this - can each user have a seperate list of favorites specific to them to help speed up their process. eg under mystays we currently have 7 GEMs with items specific to them for their houses,…1 vote -
Best Practices for Managing Inventory with RMS Cloud
I recently started using RMS Cloud for inventory management, and I'm looking for advice on the best ways to organize and track stock levels efficiently. Are there specific features or workflows that you’ve found helpful in minimizing errors or keeping an accurate count? Any insights from experienced users would be fantastic! level devil 2
1 vote -
How to Set Up Automated Reports in RMS Cloud?
I've been trying to streamline reporting for my team and wondered if anyone has experience with setting up automated reports in RMS Cloud? I’d like to send daily or weekly summaries without manual intervention. Is there a way to do this directly in RMS, or would I need to use an external tool? Any tips on best practices for this would be appreciated! ragdoll hit
1 vote -
Notification when pencil reservation expire
Could the reservation screen please feature a "Pencil Button" next to the Quote & Confirm buttons? The consumer never begins the inquiry with "can you please pencil me in" since they often wait until you have all of their information before you ask for a deposit. Instead, they ask, "Can I get back to you with that or can you just pencil me in drift boss?"
1 vote -
Add new Out of Service Permissions
We would like out of service to be a separate security from the maintenance section so we can give access to out of service and not maintenance as a whole section.
1 vote -
View 'Token Created Date' under existing token in Folio
When charging someone's credit card, it would be great if you could see the date created for the token.
1 vote -
Best Practices for Managing Multiple Properties in RMS Cloud?
Hello everyone,
I’m currently managing multiple properties through RMS Cloud, and I’ve noticed that keeping everything organized can become quite overwhelming. Does anyone have tips or best practices for efficiently managing multiple properties within the platform? Specifically, I’d like to streamline the reservation and reporting processes to save time.
If there are any guides, tutorials, or advanced features within RMS Cloud that can help with multi-property management, I’d love to check them out.
Thanks in advance for your advice!
level devil1 vote -
Choice to Refund Charges for Reservation Cancellation
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1 vote -
Enhancing User Interface Customization Options
Hi RMS Team,
I appreciate all the hard work you put into making RMS a robust and versatile platform. One feature I believe could significantly improve the user experience is expanded customization options for the user interface.
Specifically, could you consider adding more flexibility in the way users can arrange and personalize their dashboards? For example, it would be incredibly helpful to allow users to create custom widgets or choose from a broader selection of pre-built widgets that align with their unique workflows. Additionally, the ability to adjust the layout of these widgets or to save and switch between different…
1 vote -
Please add "guestroom walls" to job type. .
Please add guestroom walls to job type. There is every other part of the guestroom listed except the walls.
1 vote -
Is it possible to show the BAR on the booking chart (where special events, occupancy and pax are). If not, is there a way to see the tariff
Is it possible to show the BAR on the booking chart (where special events, occupancy and pax are). If not, is there a way to see the tariff for the day without having to open up the tariff manager all the time?
1 vote -
Payment Allocation
We would like to be able to upload Payment file from for example Booking.com so that payment can be auto allocated against each guest
1 vote -
Ability to include invoice when sending out AR statement
When sending out AR currently. RMS do not have the ability currently to include invoices. Having invoices included would in turn faster payment as the company or TA can cross check the statement with pending invoices all in one email
1 vote -
1 vote
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Remove special characters from Owner Bank Details field.
Remove the ability to use special characters in the Owners Bank Account filed. We recently experienced a ABA file constantly failing when uploading to the bank. The only error we were getting was a line had to many characters. After hours and hours of editing down the characters in this field, we found one stray apostrophe. The bank cannot accept this character.
1 vote -
Housekeeping needs to be able to bulk mark rooms
We are a 300+ bed hostel and our housekeepers have to choose every bed individually and mark them off when they start and finish cleaning.
We clean multiple dorms at the same time and therefore desperately need a bulk function where they can tick off multiple beds/rooms when they start/finish simultaneously.
If that can be implemented, a filter would be great to search for room numbers!
1 vote -
Credit Card information
We enter all guest credit card information into our fault at check in. When I want to receipt payments, I have to enter all details again like last 4 digits, card type etc.
Would be great if I could choose existing credit cards that are already in the fault, so I don't need to re-enter everything again.
1 vote -
Booking chart Filter improvent
If I want to use the filter and look for a room 15 for example, all rooms come up that contain 15. It would be great if there was a box where I could specify that I only want matches that accurately match the search.
1 vote -
Booking chart Filter
We have 65 different rooms with multiple beds (Hostel) and if I want to move a group of people from one room to another, I'd like to be able to use the filter and search for specific rooms and then be able to move them on the booking chart.
At the moment, bookings can only be moved if no filter is active, but with hundreds of beds, it's a lot of scrolling and nearly impossible.
1 vote
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