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RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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30 results found

  1. Emergency Report

    Emergency Report button

    We are in an area which is subject to frequent earthquake tremors, power brown outs etc and we would like an emergency report button so when we become aware of an issue (such as a tremor) and can expect a power outage, we can head into the reports menu and hit a single button to generate a selection of daily reports for manual operation that are printed and emailed immediately to nominated printer/email.

    13 votes

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    1 comment  ·  Reports  ·  Admin →
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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  2. Run all reports on either Gross or Nett revenue

    Ability to run all reports on either nett or gross revenue

    12 votes

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    0 comments  ·  Reports  ·  Admin →
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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  3. Add Payment Mode, Company & Travel Agent to the Arrival List & Departure List Report

    Can we have payment mode and Company/TA added, rate type and payment mode added to the Departure List?
    That way if it is a Accom to Agent we don't need to go inside the booking to investigate we can see it all on one page and investigate only a few a day investigate.

    10 votes

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    1 comment  ·  Reports  ·  Admin →
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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  4. Provide email notification for expiring Scheduled Reports when your group has multiple standalone properties.

    Provide email notification, ontop of the message centre, for expiring Scheduled Reports. We have 9 standalone properties with head office originating these reports but we do not receive notification. We physically have to log into each property to see the notification.

    9 votes

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    2 comments  ·  Reports  ·  Admin →
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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  5. Add Housekeeping Time Spent to Housekeepers Report & Clean Screen

    Housekeeping task times

    I know you have the functionality so that we can see when housekeeping started and finished a task when using housekeeping tablets however it would be a brilliant idea if you had a column that calculated how many minutes it took rather than us to have to do it manually. Would be great to be able to export a report also so we can keep a record of times.

    9 votes

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    0 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  6. Update Housekeepers Report to Include Previous Reservation Options for Hold Over Departure Cleans

    If have any hold over rooms, the report removes the length of stay from these rooms. it keeps the guest name and date of departure but not how many nights the room was occupied. Can we please include the length of stay for hold over departure rooms? Thanks

    7 votes

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    0 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  7. Be able to run a report on future promotions booked

    Currently I can only see what booked promotions are in-house or in the past. I'd like to see how many I have booked in the future. It is imperative to be able to see how a campaign is performing prior to completion. Currently I'm running a new promotion spanning out 6 months. I have no idea if I have booked any until they have departed. Difficult to report on to ownership, marketing team etc

    5 votes

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    1 comment  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  8. Add Number of Guests to the History & Forecast Report

    Please add adults (or people) to the History and Forecast report

    As a large scale marina - we use the adults field for linear footage and need to be able to see how much we have sold OTB looking forward and also want the statistics for going backwards. I would expect that those using this for a hotel etc would find it helpful also to be able to see adults/people OTB to predict cover counts/food and beverage staffing etc.

    4 votes

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    0 comments  ·  Reports  ·  Admin →
    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  9. Increase font size of Name & Address on Receipts

    Since the upgrade the fonts appear small
    When the receipt is placed in the envelope very hard to read the name due to the small font.

    4 votes

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  10. Job Management Report

    Job Management report to include the work time field

    2 votes

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  11. Tariff Audit Report

    Hi Team,

    We would like to request for a report that would be able to identify any changes made in the tariff manager on any given day.

    We want to see an audit trail of Tariff Overrides, Tariff Adjustments, and Daily Bar changes that is created and deleted everyday.

    This has been asked by Auditors to make sure that we would be able to investigate any changes in the tariffs by a user access.

    2 votes

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  12. Monthly Housekeepers Productivity Report

    Housekeepers productivity report - available to report on a monthly basis, not just daily

    Housekeepers productivity report
    We would like to be able to produce this report on a monthly basis. At the moment can only report daily.

    2 votes

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  13. Overdue Deposit List - Hyperlink

    Would appreciate the reservation number (master or sibling) being a hyperlink on the Overdue Deposit List report, same as on the Debtors Ledger report.

    1 vote

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  14. Report on all Correspondence Sent

    It would be so useful to have a report that showed all the correspondence sent during a timeframe. This can then be used to anticipate issues within our contact centre and check that the right bookings are getting the right correspondance en masse not having to check every single booking.

    1 vote

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  15. Create Arrival Pack Labels report

    RMS currently provides label functionality within Report Writer. For us, this is a GDPR risk. Giving Front Desk teams the ability to run Labels for their Arrival Packs on a daily basis within a section of the system that has functionality that could easily be used to send SMS/Form Letters to guest records from any area of the business e.g. owners/other parks/wrong guests is a huge data breach risk.

    Our Front Desk teams do not understand Report Writer, nor should they. This should be administrator/marketing access only. Creating a report based on the Labels feature would be more in line…

    1 vote

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  16. I would like the SMS History report to include the User who sent the message and the Description header

    I would like the SMS History report to be updated to include the User who sent the message and the Description header so that we can report on which department the SMS costs should be attributed to and how efficiently we are using SMS by location.

    1 vote

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  17. IO Games review

    With their addicting and enjoyable gameplay, io games have become a global phenomenon. It may take the shape of tactical difficulties or exciting conflicts.
    io games are online multiplayer browser games that don't need to be downloaded or set up. If you have a reliable internet connection, you can play these games right away. Since most IO games include easy-to-learn gameplay, they're a great option for unwinding.

    1 vote

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  18. 1 vote

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  19. I would like to have the departure date added to the Debtors Ledger Report

    Add the departure date to the Debtors Ledger Report

    1 vote

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  20. More company drop down options

    At the moment, only allowed to have 500 companies in a drop down menu. For an enterprise property, we could have more than that so we aren't able to select the companies that alphabetically come later. Can this be updated to 750-1000

    1 vote

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