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RMS User Suggestions

← RMS User Suggestions
RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.

How can we improve RMS?

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2 results found

  1. I would like the ability to have EDM send outs sent from a display name instead of an the email address

    When sending EDM's it currently appears [email protected] which often is interpreted as spam, it would be great is it could appear Reservations Company

    1 vote

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    0 comments  ·  Modules  ·  Admin →
    Currently Available  ·  AdminRMS Product Development (Product Manager, RMS Cloud) responded

    Thank you for your suggestion on a way we can improve RMS.

    Currently available when sending EDM campaigns in RMS is the ability to specify the ‘Sender Email Address’.

    For more information on domain verification required for sending EDM campaigns and sending an EDM campaign including selecting the ‘Sender’ please visit the below Help Centre articles.

    https://helpcentre.rmscloud.com/digital-marketing/send-a-campaign

    https://helpcentre.rmscloud.com/security/domains

    https://helpcentre.rmscloud.com/technical-information/spf-records-for-sending-email-correspondence

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  2. Ability to send confirmation letters/marketing information via text message using a URL link to prompt to a document/web page

    1 vote

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    0 comments  ·  Modules  ·  Admin →
    Currently Available  ·  AdminRMS Product Development (Product Manager, RMS Cloud) responded

    Thank you for your suggestion on a way we can improve RMS.

    Currently available in all versions of RMS is the SMS module.

    The 1-Way SMS Module enables sending SMS from RMS and can be used on an individual reservation, In/Out Movements, as Triggered Correspondence or for Marketing or targeted sending in bulk using Report Writer.

    For more information on the 1-Way SMS Module visit the below Help Centre article.

    https://helpcentre.rmscloud.com/1way-sms-module-info/activating-1-way-sms-in-rms

    The 2-Ways SMS Module adds the ability to recieve and reply to text messages sent from RMS using the Message Centre.

    For more information on the 2-Way SMS Module visit the below Help Centre article.

    https://helpcentre.rmscloud.com/2-way-sms/activating-2-way-sms-in-rms

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

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