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RMS User Suggestions

← RMS User Suggestions
RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.

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11 results found

  1. Test & Tag Results in Asset Management

    Test & Tag results should be set up so that we are able to schedule & record results.
    Each electrical appliance must be test & tagged and each appliance tested has a unique tag and tag number attached.
    It should be available on the maintenance to do or job tasks so they can complete the results and post on to the asset/dwelling/ room number.

    3 votes

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  2. Remove Duplicate Emails in EDM > Send Campaign > Report Writer

    Please add to Report Writer the option to "Remove Duplicate Emails"

    We often have guests traveling in groups and coporate clients that use the same email address, so when we go to send an EDM, they end up getting the same email multiple times.

    3 votes

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  3. I would like a text message notification when the MFI processor stops running

    I would like a notification via text message as well as email when the MFI Processor stops running. Lately the MFI processor has been dropping out at night (power outages etc) when emails are not monitored. It would enable us to fix the issue before guests call us that they are not able to get through the boom gates.

    3 votes

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  4. Tracking for Email Validation

    Currently once you request for a batch of emails to be validated from the EDM/Report Writer section, there is no tracking so you can see the progress of this. Especially when validating a large number of emails (10k plus) this can take up to 4 hours and RMS obviously times out in that time frame.
    Once you log back in you cannot see where the validation progress is up to until you get a completion email.
    There was two times last week where the validation process must have crashed and never received a notification that it failed and needed to…

    2 votes

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  5. Improving Custom Reporting Capabilities: Request for Multi-Data Source Integration

    Hi RMS Team,

    I hope this message finds you well. I’m writing to suggest an enhancement to the custom reporting functionality within RMS. Currently, while the custom reports are incredibly useful, they are limited to pulling data from a single source.

    Would it be possible to introduce a feature that allows users to integrate data from multiple sources into a single custom report? For instance, combining data from sales, inventory, and customer feedback systems into one cohesive report would significantly enhance our ability to perform comprehensive analyses and make data-driven decisions.

    This multi-data source integration could include:

    Cross-Source Data Filtering:…

    2 votes

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  6. EDM - import your own EDM template

    To enhance flexibility and user experience, it's currently possible to utilize and modify existing templates within the RMS's EDM module. Expanding this capability to allow the import of custom EDM templates into RMS would significantly benefit users, offering greater personalization and efficiency and branding.

    2 votes

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  7. RMS Pay Settlement report - need the ability to group by transaction type

    Is it possible to add an option with the RMS Pay Settlement report, to be able to group by the transaction type to easily identify refunds, authorised and settled transactions? And also to be able to group by card type (Visa, Mastercard etc) would be of benefit.

    Other reports have this grouping functionality but it's missing from this report.

    We are currently having to save it as an Excel report then sort and filter it ourselves, which is time consuming when it would be much easier to have the selection options in the report generation.

    1 vote

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  8. RMS User Suggestions

    RMS user suggestions have brought many valuable ideas to the system.

    Enhanced Features: Many people want to integrate AI to predict resource needs and generate reports automatically, saving time and improving efficiency.

    User-Friendly Interface: Improve the interface design to make it easier to use, especially for beginners.

    Enhanced Customer Support: Suggest providing more documentation and video tutorials for users to quickly solve problems themselves.

    Cross-Platform Features: Develop mobile applications to allow more flexible resource management.

    These ideas will help RMS improve and enhance the user experience.
    cre: sprunki phase 3

    1 vote

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  9. With the Gift card/ Voucher Feature

    Gift Card
    It would be ideal to have access to a Dashboard of the Gift Card purchased through RMS.
    You need to be able to easily find a GV to reprint or send to guest with a search area
    Easily redeemable with other integarted POS like Ordermate
    Need to be able to extract report of all "unused" Gift Card to see where the property liability is at
    Need to be able to create COMP gift Voucher if Property owners decides to gift or Swap room nights

    1 vote

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  10. RMS Pay by link to include credit card surcharge option

    Currently, we can't add a credit card surcharge to pay by link payments. Adding the surcharge option would increase the usage of the pay-by-link option and reduce the risk of fraud.

    1 vote

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  11. EDM: Manually remove emails + Save updated list

    Add the ability to manually untick emails in Report Writer and save the new version over the current email list.

    1 vote

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