Laura Boudreau

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    Thank you for your suggestion on a way we can improve RMS 9+.

    We are pleased to advise that your suggestion has now been scheduled into a future development cycle.

    When completed, RNP-13642 will provide user prompts on cancelling a reservation with the option to void charges on the account.

    We will update this page once development commences and again once the feature is released.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

    An error occurred while saving the comment
    Laura Boudreau commented  · 

    When bookings are created, the first night tariff is automatically posted on the accommodation account.
    We would like it if that tariff was automatically voided when a booking is cancelled. Say if there are no actual payment on the account.
    At the moment, when we get a cancellation from a website, we have to search for the cancelled booking, open it, open accommodation tab, void any tariffs still left over and then close. It's time consuming.

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