Ann Quiggle
My feedback
3 results found
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130 votes
An error occurred while saving the comment Ann Quiggle
supported this idea
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30 votes
An error occurred while saving the comment Ann Quiggle
commented
This would be handy, I often find myself in the receipt screen and discover then that I need to go back to guest profile to create a token.
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145 votes
An error occurred while saving the comment Ann Quiggle
commented
I wonder if some of the problem is that RMS does not handle "rules" for refunding or retaining all or part of advance deposits. In the same way the advance deposits have "rules" , cancellations should as well, such as # of days before arrival, all or % of deposit refundable, etc.
Ann Quiggle
supported this idea
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The comment posted below by ADMIN looks right on. As far as the automatic transactions to occur upon cancellation, I think I am on the same page, but here is how I see it:
1. The sundry charge(s) created at the time of the reservation will be reversed or deleted.
2. A "cancellation fee" Sundry charge would be generated in an amount generated by the rules engine.
3. A refund would be generated (with an opportunity to review and confirm) for the difference of the advance deposit and the cancellation fee to be retained, if any. Should the cancellation fee be equal to the advance deposit, the entry would simply be a G/L entry to debit "Advance Deposits" and a credit to "Cancellation Fees". Should the reservation fee be MORE than the amount of the deposit, the amount of the cancellation fee would have to be limited to the amount of the Advance Deposit.
I hope I have not strayed from Susan's post which seems to a good match for our needs as well.