Paul Lu

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    Thank you for your suggestion on a way we can improve RMS 9+.

    We are pleased to advise that your suggestion has now been scheduled into a future development cycle.

    When completed, RNP-13663 will provide users the ability to add, view and manage Waitlist Reservations.

    We will update this page once development commences and again once the feature is released.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

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    Paul Lu commented  · 

    When someday is booked out we have to reject all calls for booking that day and even could not extend staying guest, and very often, when the day closer or on that busy day, someone might cancel the booking so we often end of up with a room not sold even we have rejected many bookings.

    If we have a waiting list we can avoid this situation, the ideal waiting list should have following features:
    1. Put guest booking in the list according first in first get policy.
    2. Hotel is able to assign priority to the booking in the waiting list. Highest priority get the room first.
    3. Once the room available send a notification either pop a window or send an email.

    Paul Lu supported this idea  · 

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