Bianca
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1 voteBianca shared this idea ·
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1 voteBianca shared this idea ·
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1 voteBianca shared this idea ·
It would be great to be able to have any credit balances (minus any charges) on a cancelled reservation account be automatically transferred to a guest account. Currently only outstanding credit balances on a reservation account is transferred to the guest account when the reservation is changed to departed status. We do not refund if bookings are cancelled, however transfer the credit paid manually into the client account which is a lot of extra work for staff. Having a expiry date on the monies transferred on the cancelled reservation would be great too.