247hotel
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292 votes
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I have thought about the same idea. A work around could be to create more sites/rooms eg wait1, wait2, etc. then placing people on a waiting list in there. This would allow you to have all their details to call them back and simply drag then into the correct place. And any further details you need could be added in the reservations box. Just an idea...
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200 votes247hotel
supported this idea
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I have thought of the same system. When I have called up to suggest this they don't seem to open to the idea. a work around this could be creating extra rooms/areas under the name of wait1, wait2, etc. For statistical reasons you can untick the statistics and that will remove it from sales and occupancy reports. This would at least allow you to have a priority list of people to call back in the event of a room becoming available.