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Antonio Key

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    Antonio Key commented  · 

    I’d love to see RMS offer a feature where properties can set up customized guest communications that trigger before arrival or after departure. Examples include:

    A welcome message with property info and check-in instructions a few days before arrival.

    A mid-stay reminder about amenities, dining options, or activities.

    A thank-you message after departure that includes a survey link or loyalty program invitation.

    This kind of automation would not only reduce manual tasks but also help build stronger guest relationships and encourage repeat bookings.
    Thanks,
    [stickman hook](https://stickmanhookonline.io)

    Antonio Key shared this idea  ·