Anonymous
My feedback
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136 votes
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39 votes
Thank you for your suggestion on a way we can improve RMS.
We appreciate the valuable feedback of our customers and encourage you to review suggestions made by some of our other customers to vote on those which would be of benefit to you.
We will continue to monitor this suggestion for feedback and update again with any changes.
In the interim, you may find it helpful for your situation to start with a Pencil Reservation and use the Convert to Reservation option once the customer on the phone agrees to pay the required Deposit. You can also lookup an existing Guest Profile on the Pencil Reservation screen which can save you valuable time re-entering the information when they change their mind to ‘pencil me in’.
Please feel free to submit new feature suggestions and should this feature gain new interest in the future we will re-open for consideration.
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An error occurred while saving the comment Anonymous
commented
Sometimes I'm booking a reservation, then the guest says they want me to hold it for an hour/day, etc. It would be nice if I could convert that reservation into a 'pencil reservation'
Anonymous
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156 votesAnonymous
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228 votesAnonymous
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Agreed! Automate the cancellation $$ process! No more manually deleting charges and manually addding a Sundry charge for cancellation fees.