RMS User Suggestions
209 results found
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A column in the IN/OUT Movements screen showing the guests Boomgate access code
A column in the IN/OUT Movements screen showing the guests Boomgate access code, to keep track of for after hours arrivals/entries into the park that have forgotten their code and cannot enter.
1 vote -
EDM: Manually remove emails + Save updated list
Add the ability to manually untick emails in Report Writer and save the new version over the current email list.
1 vote -
Remove Duplicate Emails in EDM > Send Campaign > Report Writer
Please add to Report Writer the option to "Remove Duplicate Emails"
We often have guests traveling in groups and coporate clients that use the same email address, so when we go to send an EDM, they end up getting the same email multiple times.
1 vote -
I would like the ability to schedule charges to be added for a future date in Job Management
In Job Management we currently can setup scheduled charges however they can only be posted as of the current accounting date. It would be beneficial to have the ability to setup scheduled charges to start as of a date in the future.
1 vote -
How does food service packaging help maintain food quality and freshness?
Food service packaging plays a crucial role in maintaining food quality and freshness by providing protection against external factors such as moisture, air, light, and contamination. Packaging materials with barrier properties create a sealed environment that prevents the entry of oxygen and moisture, which can lead to food spoilage and deterioration.
Additionally, packaging designs that minimize exposure to light can help preserve the color, flavor, and nutritional content of food items. Properly sealed packaging also reduces the risk of contamination from external sources, ensuring that food remains safe for consumption over extended periods, thereby enhancing customer satisfaction and reducing food…1 vote -
Do you know the importance of gst registration documents?
Yes, the importance of GST registration documents cannot be overstated. These documents serve as crucial evidence to verify the identity, address, ownership, and financial status of the business entity applying for GST registration. Providing accurate and valid documents ensures compliance with GST regulations and helps prevent fraud or misrepresentation.
Additionally, proper documentation facilitates smooth processing of the GST registration application, reducing the risk of delays or rejections. Therefore, understanding and fulfilling the requirements for GST registration documents are essential for businesses to legally operate under the GST regime.
Read More: https://a2zlegalhub.com/gst-registration/
1 vote -
Portal link able to be sent to added guests on a reservation and to have their own account not reservation account
We are a ride park which requires all adult guests to agree to and sign their own legal documents before arrival at the park. Also these additional guests would need their own account to pay for their own riding fees etc
We cannot use the additional guest feature in RMS reservations because it sends the link to the main guests portal not the additional guests portal and does not allow for them to have their own account
Is there a way you can make it so each additional guest can receive a link to their own guest portal and have…1 vote -
Occupancy by Category/Area Attribute Report
Report on occupancy based on an attribute
Create a report that will give occupancy rates based on an attribute. I would like to know if our sites with a specific attribute get more rentals than others.
1 vote -
Option for 'advanced property selection' on the in/out screen and booking chart.
Option for 'advanced property selection' (view multiple properties at once, like you can on tariff manager) on the in/out screen and booking chart.
1 vote -
Advanced Housekeeping Tasks
Automatically calculate when rooms are DEEP/FULL cleans based on # of nights occupied. i.e. full linen/quilts/protectors every 5th night
Would be good if RMS housekeeping tasks could automatically tell us when we deep clean rooms after X amount of nights occupied (i.e. 3x 1 night stays+2 night stays - we would change on the 5th night that room has been used). We currently manually have a register for each room in our property, that we mark out every 5th night the room is used, it gets a FULL linen change i.e. duvets, mattress & pillow protectors.
If this was a…2 votes -
To remove the word 'booking' from the enquiry process
I use RMS for as an enquiry system, not for direct booking. I like to approve all bookings before confirmation. The wording throughout the enquiry process refers to a booking which is ambiguous and confusing for the customer. I would like the ability to change the wording myself in the booking/enquiry process.
1 vote -
Online group bookings entering each units guest details at the time of booking
Group bookings online, make guests enter the correct information of the person staying in that unit. When booking for example 4 sites online, it mirrors the main guest booking. In reality the guest cannot physically stay in 4 different units. It would be nice for all information to be collected at the time of booking, if adding a unit insert guest details, reservation details with number of adults and kids etc. Then continue on with the booking.
1 vote -
Scan barcodes to search through extras quicker.
It would make adding new inventory received much faster if you could scan the barcode to search for that specific item within extras rather than having to scroll or type in the name. Would streamline the process of adding inventory to take much less time.
1 vote -
Security profile Grouping
It would be better if there's a grouping per security profile in which we can include/exclude users to a certain security profile. As of now what we can do is define each user's account on the user information menu.
1 vote -
Mobile Version Guest Signature, ID Scanning and Registration card details.
I would like to request for a mobile version improvement. It would be better if there's a feature for Guest signature, ID Scanning on it.
1 vote -
Log all changes to profiles in the Audit Trail
This is a suggestion. When changes are made in the Profiles, the Audit Trail does not show every change. I feel it would be very important to have every/any change shown in the Audit Trail and who made the change.
1 vote -
RMS IBE offers the choice to display net rates instead of gross rates prior to adding them to the cart.
I wanted to bring to your attention a critical update that we believe would greatly enhance the user experience on the RMS IBE platform and improve our competitiveness in the market.
Currently, our system displays rates at the gross amount without explicitly indicating whether taxes are included. This lack of transparency becomes apparent only after customers proceed to add reservations to their carts. In contrast, many OTA platforms prominently display net rates and specify that taxes are excluded.
In today's fast-paced society where consumers are quick to compare prices, this discrepancy poses a significant challenge for us. We have concerns…
1 vote -
Optimization for Available unsold Nights
Since we are a seasonal business, getting the most out of the 3 months is important. We spend hours each week going through the booking chart moving reservations to back up other reservations within the same site type. Therefore there are no "holes" and hoping to move the reservations so guests do not have to jump from one cottage to another, in order to stay with us 3 nights. It would be nice if managers had the ability to hit 1 button that states "optimize" so that it would shuffle the sites to open up longer stays in a row.…
1 vote -
I would like the country code for phone field in RMS be searchable by country name
If we could search the country name, eg Portugal, to find the country's international dialling code. I would not know it's code is PRT and code is +351. There needs to be a better way to search this field.
4 votes -
Adding additional guests on Guest Portal
This has caused a major pain with duplicate accounts and we have to merge all the time because the same phone number or email was used. When adding a guest, it would be nice if it asked if it was a child, spouse, etc. When quests add their children, they end up adding their phone and email addresses. It would be nice if it was intuitive enough to put age or DOB for a child. Offer n/a if that is possible. Not always assuming each guest is an adult. I am including this comment from one of our guests that…
1 vote
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