RMS User Suggestions
33 results found
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smart printing
Smart Printing needs an option to set the number of copies to print. It's currently completely useless for printing receipts because you need one copy of the receipt for the guest to sign and retain and one copy for the guest to keep.
1 voteThank you for your feedback on a way we can improve RMS.
Currently available in RMS is the ability to specify the number of copies to be printed for Receipts, Statements and Tax Invoices (up to 10 copies).
To do this have your System Administrator complete the following:
- Go to Setup > Accounting > Accounting Options in RMS.
- Navigate to the ‘Print Options’ tab.
- Enter the number of copies in the ‘Smart Printing’ section.
- Save/Exit.We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Booking Chart type chart for Add Ons
I would like to see a booking chart style of chart that is availible for Add ons, specifically for those properties who use add ons to assign car parking.
As we know it is an absolute pain to balance the add ons chart as there isnt a physical way to see who is assigned to who.
A booking chart style chart I believe would assist greatly in helping properties to balance their car parking and other add ons especially when extending long stay bookings.
1 voteThank you for your suggestion on a way we can improve RMS.
Currently available in RMS 9+ is the ability to display Add Ons on the Booking Chart, allowing for viewing and managing add on reservations alongside existing reservations.
This can be enabled per user by going to the Booking Chart > Options and selecting the checkbox ‘Display Add Ons’.
In addition to this setting, a standalone Availability style chart is available for Add Ons.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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I would like to be able to send the email blast to both primary and secondary guest.
You should allow blasts to ALL guests, not just primary. If you wanted to send it to the primary only, you could easily click that button on the In/Out Movements. Otherwise, I have to email each guest individually, which defeats the whole purpose. I have a few couples staying with us that INSIST that they receive separate emails. Please allow email blasts from In/Out Movement to be sent to each guest entered into the system.
1 voteThank you for your suggestion on a way we can improve RMS.
Currently available in RMS 9+ is the ability to create the Report Writer Template for sending an eDM campaign that includes secondary guests.
To do this, ensure to select the checkbox in the ‘Options’ section when creating the template.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Number of years available online
On our property we only take reservations for the current year. I had to put a stop sell for years 2020 through 2049. I don't know if 2049 was the last year, but it seemed sufficient for me. Maybe if there was a way for us to choose what years can be available online, and not done automatically - that would be helpful.
1 voteThank you for your suggestion on a way we can improve RMS.
Currently available in RMS 9+ is the ability to setup Rates for a specific length of time as well as the ability to setup Default Allotments or Channel Allotments that can assist with restricting how far in advance reservations are accepted from Online Channels.
When setup to use an All Year Round Rate available to the RMS IBE, this will allow reservations far into the future as the All Year Round Rate goes indefinitely.
See https://helpcentre.rmscloud.com/online/setup-default-allotments-for-rms-online for steps on how to create Default Allotments for RMS Online.
Kind Regards,
Jenna Winters
RMS Product Development -
Can we please have a tick box for Derived rates to have the min night stays, so the min night stays will come across to the derived rate
Can we please have a tick box for Derived rates to have the min night stays, so the min night stays will come across to the derived rate
1 voteThank you for your suggestion on a way we can improve RMS.
Currently available when setting up Derived Rates in RMS 9+ is the ability to use the Min/Max Nights setup on the Master Rate (Default) or setup new Min/Max Nights specifically for the Derived Rate.
In the case where setting up a Derived from Derived, the primary Derived Rate is considered the Master Rate.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Function to copy channel restrictions
The control panel currently has a button to copy tariff restrictions from one tariff code to another. This is very hand when setting up new tariif types. It would be good to have a similar function to copy restrictions from one channel to another.
2 votesThank you for your suggestion on a way we can improve RMS.
Currently available in RMS 9+ is the ability to ‘Copy Rate Restrictions’ from the Control Panel.
This utility will allow for selecting a Rate Type to base the restrictions on and the destination Rate Type to copy them to.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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I would like you to look Spliting group bookings
I had a group booking & needed to pull 2 rooms out under another name to send to be paid by a 2nd party. Can we have this capability added.
another Booking was made then had to be split into 2 teams for invoicing & payment1 voteThank you for your suggestion on a way we can improve RMS.
Currently available in RMS 9+ is the ability to split a reservation out from a Group Reservation.
To do this, open the Group Reservation and go to the Area tab, select the required reservation and choose the button ‘Remove from Group’.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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email body view
View email body.
When sending out correspondance - occasionally we need to edit an email to add the charge for a rollaway bed, cot etc which we can do however. We want to be able to view our correspondance. At the moment you can only view the attachment but you can't edit the attachment so in this case it wouldn't help to swap them around.
1 voteThank you for your suggestion on a way we can improve RMS.
Currently available in RMS 9+ when sending PDF Form Letters is the ability to preview and edit both the PDF attachment and the email body.
After selecting the Form Letter and choosing ‘Open’, two tabs will appear in the editor. One will show the PDF attachment and the other is the Email Body from setup.
Both of these can be customised prior to emailing if required.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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RV Resort/Campground in need of repeating charges to have a yearly option. Not just daily, weekly, monthly
We are in need of repeating charges to have a yearly option. Not just daily, weekly and monthly. This would be an absolute miracle for us to have for our long term residents and long term rentals. We have to have this option to show up on our reporting needs. Our facility is mainly long term and not to be able to have a yearly option is just not a good thing. We would love to have a work around if this can't be an option.
Thank you to all...
1 voteThank you for your suggestion on a way we can improve RMS.
Currently available in RMS 9+ is the ability to setup Repeat Charges that apply every 12th or 24th Month, the equivalent of every 1 or 2 years.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Print OTA Notes
It would be nice to be able to print OTA notes using the Report Writer.
I have been told that you can print Reservation notes and Guest notes and almost any other notes but no OTA notes......wonder why ?1 voteThank you for your suggestion on a way we can improve RMS.
Currently available in RMS 9+ Report Writer is the ability to include the Reservation OTA Note field in search statements and exported data.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Enable sharer registration cards to be printed
Enable sharer registration cards to be printed in the bulk registration option as they currently do not print out, so guests are arriving without registration cards pre printed.
2 votesThank you for your suggestion on a way we can improve RMS.
Currently available in RMS 9+ in the Bulk Registration Card Utility is the ability to choose whether to print a registration card for each guest on a reservation or only the primary guest.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Send emails from property email address
Allow emails sent from within RMS to have the property email address as a sent from address? When customers reply to the noreply@rms email address they assume the property receives the reply and we have no way of knowing they responded.
3 votesThank you for your feedback on a way we can improve RMS.
The ability to email correspondence from RMS using a Property email address is available and the noreply@rms address will only be used in cases where Property Information & User Information do not have any email address setup.
To use your Property email address, go to Setup > Property Options > Property Information and ensure a valid email address is saved in the ‘Email’ field.
If you need any further assistance with this, please do not hesitate to contact RMS Support.
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Option to turn off the recalculate the tariff question that appears every time a reservation is edited.
There should be an option to turn off the question to recalculate the tariff every time a reservation is edited. It is very time consuming and annoying.
18 votesThank you for your suggestion on a way we can improve RMS.
In RMS 9+ it is now possible to turn off the Rate Recalculation messages on the Booking Chart and in the Reservation screen, by selecting the Options button and un-ticking the option ‘Show Confirmation Messages.’
When confirmation messages are not displayed, Rate Recalculation will be defaulted to ‘Yes’ and will not prompt the user each time.
Please see below Knowledge Base articles for more information on this feature.
Booking Chart Options: http://help.rmscloud.com/booking-chart-options
Reservation Screen Options:
http://help.rmscloud.com/reservation-screen-intro$OptionsRate Recalculation:
http://help.rmscloud.com/rate-recalculationsDefault Rate Recalculation:
http://help.rmscloud.com/accounting-options$Reservation
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