RMS User Suggestion Box

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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  1. New different colour on booking chart for fully paid"reservations

    Looking for a new colour on the booking chart to show that a customer has fully paid prior to arrival, not just deposit paid and confirmed. Maybe could be done in conjunction with "Pre Check-In"

    3 votes

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  2. I would like to change the way security profiles are listed to have separate check box to revert "arrived" reservations

    The setting in RMS Security Profiles, "Allow Unconfirm Status on a Departed Res" is the one that will allow a 2 hour revert to an ARRIVED res, but also revert DEPARTED reservation.

    We do not want users to be able to revert DEPARTED, but can revert ARRIVED.

    2 votes

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  3. Digital Banking Platform To Send Money Abroad

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    https://www.moneyhop.co/blog/

    1 vote

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  4. How Do I Come To Know About Cash App Clarence Fee?

    Don’t you need to go anywhere if you are not really aware of Cash App Clarence Fee! At the official Cash App help section, you will be able to determine almost all sorts of charges and fees while using the Cash App services. Apart from that, you will need to contact the Cash App support representatives who will help you to understand each and every thing about the same. So, whenever you come across any query regarding the same, you should go to the help section right now. https://www.cashelpsapp.net/does-cash-app-have-a-clearance-fee/

    1 vote

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  5. Implement a quicker way to review and update property rate rules across multiple properties

    The current interface to review and update property rate rules is quite tedious to use when reviewing and updating changes to multiple rates across multiple properties.

    A cleaner interface needs to be developed where you can view and update the details in a table across multiple properties, similar to how rate adjustment are updated.

    1 vote

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  6. I would like PENCIL reservations not to create client profiles.

    At parks we want to be able to hold a spot on the booking chart for a limited amount of time (like pencil res), however we don't want to create a client profile as we haven't collected the persons details yet... and they haven't booked with us before. Example, Steve calls and all we know is his first name and mobile. As we have first name, surname, mobile and email as mandatory fields.. when a pencil res is made we are unable to complete the details. Can we have the ability to do a HOLD reservation, for a limited amount…

    1 vote

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  7. RMS POS Payment transfer to RMS PMS needs to allow for more payment types

    We have found that the ability to map different payment types in the RMS POS (SwiftPOS) system to Payment types in RMS 9+ is very limited.

    We are wanting to map Gift Vouchers in the RMS POS system to a different Payment type in RMS 9+ such as "gift vouchers", but we cannot. Only allows EFTPOS/Credit Card, Cash and Direct Credit - very limiting and inflexible.

    The default for RMS techs is to setup POS Gift vouchers to "CASH" type in RMS 9+, which is very wrong. Needs to go elsewhere so we can tack vouchers in our Balance sheet,…

    3 votes

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  8. I would like the mandatory fields have a minimum requirement and exclusion of some combinations.

    the Mandatory fields are being filled out with . or na or n/a or TBA. Could these fields be excluded and not allow the user to save if these have been entered.

    2 votes

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  9. Highlight or Bold Text in Notes

    We would like the notes to have the option to be Highlighted or Bolded.

    3 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  10. I have had owners ask me what the different colors mean for reservations in the owners portal. I am suggesting that there is a legend on the

    I have had owners ask me what the different colors mean for reservations in the owners portal. I am suggesting that there is a legend on the owners portal so the owners can see what each color reservation means.

    1 vote

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  11. Allow sorting on the meter reading UTILITY METER PROCESSING to allow sequential site numbers

    Allow sorting on the meter reading UTILITY METER PROCESSING to allow sequential site numbers

    You have it on the Set up Meters but it does not transfer the reading list when sorted.
    Also allow files to be exported to excel for meter Utility processing

    1 vote

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  12. 2 votes

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  13. Save invoices directly from RMS with right click rather than downloading first

    Save invoices directly from RMS with right click rather than downloading first

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  14. Allow limits to be set on how many bookings can be taken for a particular rate plan

    If we set up a package to sell rooms + tickets to an onsite event, we really need the option to limit the total number of bookings we take on this rate plan, as we may only have 10 tickets available to the event (for example).

    Currently we can set an allotment to limit the number of bookings per day, but no way to set a total limit at a rate plan level.

    2 votes

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  15. Tick Sheet - Reservation links

    Can the tick sheet reservations be linked so can click and enter the reservation rather that referring to the reservation number and physically typing it in to open the booking.

    1 vote

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  16. bulk cancel

    Option to Cancel Bulk Bookings.

    eg. When an event gets cancelled due to rain, I have to cancel 60+ reservations. Currently have to enter each individual booking to cancel.

    3 votes

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  17. column information

    IN/OUT Screen:

    Please revert back to displaying DAY along side the date in the Arrival / Departure Columns.

    an option to remove the time in these columns would be great, this is not something I require and try to hide when screen sniping the reservation information to paste in an email to client.

    In the Status Column - please revert to full spelling off Arrived/ Cancelled/ Confirmed rather that the abbreviations.

    2 votes

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  18. Choose 'days available' when setting a derived rate

    I want to set up a mid week rate that is discounted from a master rate with a % discount and only bookable on certain days of the week. I can't see how this can be done without a lot of manual work to set up multiple rate periods (for each week) which is time consuming and quickly gets messy. I would like to be able to quickly tick a box to say which days of the week a derived rate is bookable.

    2 votes

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    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  19. Flexibility for requirements set on profiles

    Please have the ability for free type requirements that are set in guest, company or agent profiles - rather than only set ones. this would give us much more flexibility and automation

    2 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  20. I would like to add a bulk payment feature to charge all rooms (eg 2 days ahead of check for full payment, so that we don't have to look up

    Is there a bulk payment feature t charge all rooms in full- eg terms are are full payment 2 days prior to arrival, so hoping there is a bulk payment feature that you can run and auto charges all the reservations that are due to arrive in 2 days.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

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