Ability to turn off Chargeback on Online Travel Agents
Currently, there are little options on what we can configure with Online Travel Agents. We recently had an issue where staff were able to push charges to AR on the RMS Book Now button. These reservations should either be Pay on creation or Pay On Arrival/Departure and definitely not chargeback to the RMS Booking Now Travel agent.
We need to have the ability to turn charge back off (or Credit Hold on) for RMS generated travel agents as there is a financial impact in not being able to do so.
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Melissa
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