RMS User Suggestions
111 results found
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Multiple Sundry items added easier w/o going through all the single steps
When you have more than one of an item, (ie ice creams) but they are all different prices, a screen should open to just input the different prices, and not have to input each item separately. You can't even choose the same sundry item description without some difficulty and extra time involved.
1 voteHi Sandi,
Thank you for your suggestion!
From what you have written you may be interested in using the RMS POS Lite feature in RMS9.
This feature allows you to apply multiple sundry charges without closing out of the Sundry Charge screen!
For more information on RMS POS Lite please refer to the link below;
http://kb.rms.com.au/RMS9/Moving_to_RMS9/Why_Move_to_RMS9%3F/Introducing_POS_Lite -
On the Rate Tables Setup, it would be awesome if the older year rates could be made inactive.
After you have setup rates for several years, it's a long list atleast for the camping industry. It would awesome if the older ones could be made inactive and would disappear out of the list, so we would have less to comb through. Inverting the list is OK, but it doesn't stay inverted. They aren't deleted, just inactive.
4 votesHi Sandi,
Thank you for your Suggestion!
The RMS Rate/Availability Chart does automatically archive the older periods and rates from its display lists to ensure that you have a clean view of what is current and future in your system.
Our Rate/Availability Chart has many new features that are not available in the older traditional rate setup!
A utility to Copy Rate Setups also exists in RMS9 under the Utilities menu.
Further information on our Rate/Availability Chart can be found using the following Link.
http://kb.rms.com.au/RMS9/Rate_%2F%2F_Availability_Chart
If you would like further assistance with either of these features please do not hesitate to contact our Support Team – http://www.rms.com.au/contact/australia-and-nz/
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Housekeeper report
Remove page break at end of report it causes an extra page with no value to us. If there is a reason for it make it an optional selection.
Yes i can go through the option daily of printing selected pages omitting last page DAILY. i would rather RMS work for me than me for it2 votesDear Trevor,
Please note that this has now been implemented and available in version 9.1.843.0.
This version is currently available in our Beta environment for RMS9.
If you wish to use our Beta environment to access the fix now please log a Service Request so that Support can authorize your access to this environment.
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Customisable Field Maintenance for Guest Details on RMS IBE
The ability to change fields on the rms online booking screens. For example, we do not need to know time of arrival but would love to know the customers caravan club membership number. The ability to swap these field would be very useful to gain the information we need rather than the information that RMS thinks we need!
25 votesCurrently available in RMS 9+ is the ability to configure Feild Maintenance for RMS Online, including which fields are mandatory for completion prior to making an online booking.
See the below link for instructions on setting up Field Maintenance.
https://helpcentre.rmscloud.com/users-security/customise-fields-displayed-on-the-reservation-screen
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Need smarter 'Terms and Agreement' button for RMS online reservation - credit cards
Merchant Services says 'Terms and Conditions' for the conditions tick box is not sufficient to prove 'informed consent' of the cancellation policy which leads to 'chargebacks' for 'no shows'. Tick box needs to say " I have read the terms and condition and the cancellation policy and I understand that I may lose me deposit if the cancellation policy is not followed." This is or similar language is informed consent specific to the credit card charge and will protect me from chargebacks.
23 votesThank you for your suggestion on a way we can improve RMS.
We are pleased to advise that the latest released version of the RMS IBE included changes that better reflect the guest’s acceptance of Terms & Conditions as well as any Privacy Policy or Cancellation Policy setup.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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drop down menus need to be smarter
Drop down menus need to show all options with current selection highlighted. You should not have to delete the current entry to see what else is available... Also they should smart search the option based on typed entry. This would save a ton of time.
10 votesThis is a feature we have completed in our soon to be released 9+ version
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RMS to provide a code for 2 & 3 night minimum stays as Channel Manager to avoid only one night bookings, when requiring 2 or 3 night minimum
I need this problem rectified - it is costing us a great deal of frustration and money.
3 votesThank you for your Suggestion!
By using RMS as your Channel Manager you are able to set minimum night restrictions directly to online agents who allow this to be controlled via their schema.
The RMS Book Now Button also offers this flexibility.
If you would like further information on either using RMS as your Channel Manager or wish to activate the RMS Book Now Button please do not hesitate to contact our Support Team – http://www.rms.com.au/contact/australia-and-nz/
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RMS Vault for RMS Online
This feature would allow you to use the RMS Vault to store credit card information from online reservations instead of taking a deposit.
The RMS Vault would be accessible outside of the RMS system to ensure that you remain within PCI Compliance.4 votes -
Digital Registration Cards
This feature would allow you to push reservation information directly to an iPad on the Reception desk, from here the customer can complete any mandatory fields, read your Terms and Conditions as well as sign. On Submit this would then save against the correspondence history of the reservation.
This feature would also work directly from the iPad check in system!3 votesThis feature is now available! Please follow the link to this instructional video for more information https://www.youtube.com/watch?v=5wE5vgn7ecU
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The ability to stop Guests booking Online at least 2 months in Advance
I would like to see a feature which allows me to easily stop clients from booking at least 2 months in advance on RMS Book Now. As it is I set my tariffs for over a year in advance for we get return customers who like to re book upon departure for the following year. This means I have to be organized and have my tariffs set but this also means that on line bookings can be made also. I have not got the time to continuously block them all out and I am scared I will miss one. Where…
7 votesThank you for your suggestion on a way we can improve RMS.
We are pleased to advise that the ability to setup Last Minute Rates is now available in RMS 9+ Version 10.17.327.3 and above.
For information on how to setup Last Minute Rates, please refer to our Knowledge Base article.
http://help.rmscloud.com/rate-types$Last%20Minute%20Rate
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Regards,
RMS Product Development
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The ability to email Meter Statements to Annuals
Have the ability to email Meter Statements from the Meter Reading screen to annuals after a read is performed.
17 votesThank you for your suggestion on a way we can improve RMS.
We are pleased to advise that the ability to bulk email Utility Statements is now available in RMS 9+ Version 1.19.13.0 or later. This version is currently in our Beta environment and will be included in the next RC and Live releases.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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