Change Receipt Screen Default to No Receipt Type Selected
The user should have to enter payment method by highlighting or checking a box. An error message should appear if nothing is ticked. This is similar to c/card type now. It would save a lot of frustration at the end of day balancing. Every user will think this is a good idea as we have all made the same mistake more than once in our careers.
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Thanks for getting back to me. The main reason to have a checkbox or dropdown forcing you to select a payment method is so that a default payment is not used instead of an intended one. For example, ours is set to "Cash" by default which means that many payments go through as Cash by mistake if an employee is going to fast, distracted or absent-minded, even though the actual payment is made by CC, Debit or some other form of payment. I hope this helps!
Joshua tay commented
There is a pattern of ‘accidental allocation’ whilst receipting as cash is pre-selected in the receipting screen. To alleviate the ‘accidental’ element it would be best for the operator to have to select the payment type from the beginning. Changing this basic function could potentially save hours of backtracking for further process. Also a pop up could remind the user if this field is not completed.
Yes! We take deposits on a Credit Card for all reservations and would LOVE to have Credit Card be on Top instead of CASH.
Did you know if you go into setup/property info/labels/accounting and lebel EFTPOS as*EFTPOS it will sit at the top of receipt types and become the default. However I still prefer the option of no default to fix my problem.
I agree with ability to select default setting in set up but also include option for no default. As a part time user I often forget to change from the default so get it wrong. If there was no default but a warning at process stage that "no receipt type selected" I would then select the correct type and not upset the "boss".
Great idea, eftpos is our main form of payment
The user should be able to set their own default setting for receipts.
The default payment type from the receipt button is always cash and in this day of EFTPOS I believe the property should choose a default in the setup area most would be about 95% EFTPOS now so we should allow them to choose their payment default that suits their business see attached