Ability to Merge Guests & Accounts
If guest account (not reservation account) has been used, merge is not currently applicable. This would be useful as currently we have numerous guest profiles we cannot merge as one of them the account has been used.
Tara
shared this idea
Thank you for your suggestion on a way we can improve RMS 9+.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
6 comments
-
Anonymous
commented
great idea, as we have had to use a weird work around for this issue.
-
kevinpete
commented
It would be wonderful if this feature were available. When there are multiple accounts for the same guest, it is quite annoying.
Source: https://www.zarifausa.com/ -
Anonymous
commented
This would be a wonderful feature. its frustrating to have more than one account for the same guest.
-
Matt Camp
commented
This is a basic function of every other PMS system I've used. Quite odd RMS cannot do it.
-
Melissa
commented
I agree that this seems like an oversight that once a transaction has occurred on a guest that there is nothing we can do about it, and that it stays in the "Error" list for all time. It would be great to be able to merge these guests and merge the transaction history as per Alicia's comment.
-
Alicia Pattrick
commented
Being able to merge clients with transaction history.