RMS User Suggestions
105 results found
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I would like less RMS Terms & Conditions on RMS Pay links why should my customer sign up to all your T&C
Description - Remove some of the RMS T&C from a pay link. When a customer is sent a pay by link, they are asked to accept 23 RMS terms and conditions even ones like "SAAS Terms and Conditions service Agreement" this is nothing to do with my client.
Reason - enhance Customer service
Justification - I have had 2 people complain that they don't have time to read 23+ T&C. make our company look bad.
1 vote -
High Bill
The ability to include master reservation in the high bill report
1 vote -
mobile number Digits in India
In India the time of making a reservation by the hotel staff. For mobile numbers there should be a limit of only 10 digits, if by mistake it is more than 10 digits it should show the error,
Also, there should be a mandate to select the country code at the time of making a reservation by the hotel staff.1 vote -
Bulk Send Receipts from Charge Credit Card Page
The bulk credit card payments feature is wonderful! In addition to that feature, it would be great if there were a bulk way to send receipts to specific guests rather than going individually from the Charge Credit Card page or using Statements (reports -> accounting -> statements), where you can only have the option to send to all guests.
1 vote -
budget
There should be the option of putting ARR and occupancy percentage for each room category for budget, accordingly system should calculate the total revenue and room nights budgeted.
1 vote -
Add trigger rule option for changing arrival or departure date of booking
It would be good to have a new trigger rule option that can fire when the arrival or departure date of a booking is changed.
That was the guest can receive an updated booking confirmation based on arriving a day earlier for example, and they can automatically receive the new confirmation by email or SMS.
Currently the only option to use for this functionality is when you click save on a booking, which could be for a variety of reasons, so having a specific date change trigger would be handy.
1 vote -
Make Occupancy & Time Based Dynamic Rates work together.
Make Occupancy & Time Based Dynamic Rates work together.
Currently RMS will only allow one or the other. RMS goes a bit haywire if both are setup. Prices do not adjust and rooms appear sold out on some OTA's
Example of use: We have a self check-in and booking kiosk where Walk-ins can make their own booking onsite, pay and collect their key. I would like the time based price to adjust prices up $60 at 10pm. Where else can they get a room at that time of night? An extra premium to be charged after hours. This on it's…
1 vote -
Different users on an account to be able to save their own lists of favourite sundries
I recently discovered I could add favorites to my sundries last that comes up when I am loading checksheets.
The upshot of this is that I can just click on each item and add numbers rather than typing in name and scrolling, thus saving time. I also group items that costs the same together so I have less lines to add.
My question is this - can each user have a seperate list of favorites specific to them to help speed up their process. eg under mystays we currently have 7 GEMs with items specific to them for their houses,…1 vote -
Best Practices for Managing Inventory with RMS Cloud
I recently started using RMS Cloud for inventory management, and I'm looking for advice on the best ways to organize and track stock levels efficiently. Are there specific features or workflows that you’ve found helpful in minimizing errors or keeping an accurate count? Any insights from experienced users would be fantastic! level devil 2
1 vote -
How to Set Up Automated Reports in RMS Cloud?
I've been trying to streamline reporting for my team and wondered if anyone has experience with setting up automated reports in RMS Cloud? I’d like to send daily or weekly summaries without manual intervention. Is there a way to do this directly in RMS, or would I need to use an external tool? Any tips on best practices for this would be appreciated! ragdoll hit
1 vote -
Notification when pencil reservation expire
Could the reservation screen please feature a "Pencil Button" next to the Quote & Confirm buttons? The consumer never begins the inquiry with "can you please pencil me in" since they often wait until you have all of their information before you ask for a deposit. Instead, they ask, "Can I get back to you with that or can you just pencil me in drift boss?"
1 vote -
Add new Out of Service Permissions
We would like out of service to be a separate security from the maintenance section so we can give access to out of service and not maintenance as a whole section.
1 vote -
View 'Token Created Date' under existing token in Folio
When charging someone's credit card, it would be great if you could see the date created for the token.
1 vote -
Best Practices for Managing Multiple Properties in RMS Cloud?
Hello everyone,
I’m currently managing multiple properties through RMS Cloud, and I’ve noticed that keeping everything organized can become quite overwhelming. Does anyone have tips or best practices for efficiently managing multiple properties within the platform? Specifically, I’d like to streamline the reservation and reporting processes to save time.
If there are any guides, tutorials, or advanced features within RMS Cloud that can help with multi-property management, I’d love to check them out.
Thanks in advance for your advice!
level devil1 vote -
Choice to Refund Charges for Reservation Cancellation
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1 vote -
Enhancing User Interface Customization Options
Hi RMS Team,
I appreciate all the hard work you put into making RMS a robust and versatile platform. One feature I believe could significantly improve the user experience is expanded customization options for the user interface.
Specifically, could you consider adding more flexibility in the way users can arrange and personalize their dashboards? For example, it would be incredibly helpful to allow users to create custom widgets or choose from a broader selection of pre-built widgets that align with their unique workflows. Additionally, the ability to adjust the layout of these widgets or to save and switch between different…
1 vote -
Please add "guestroom walls" to job type. .
Please add guestroom walls to job type. There is every other part of the guestroom listed except the walls.
1 vote -
Is it possible to show the BAR on the booking chart (where special events, occupancy and pax are). If not, is there a way to see the tariff
Is it possible to show the BAR on the booking chart (where special events, occupancy and pax are). If not, is there a way to see the tariff for the day without having to open up the tariff manager all the time?
1 vote -
Payment Allocation
We would like to be able to upload Payment file from for example Booking.com so that payment can be auto allocated against each guest
1 vote -
Traces
Currently there is no visual differentiation in the reservation tab to for both traces and requirement. it will be great if an additional column can be added so the user know which one has been loaded
1 vote
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