RMS User Suggestion Box

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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  1. Credit Card details should turn RED if card expires before arrival date

    We often receive reservations via booking.com (and other OTAs) for a future month (say 2 months or more in advance) yet the credit card provided expires prior to the month the reservation falls in, however the credit card may not have expired at the time the reservation was made.

    It would be great if RMS could highlight these in RED like other expired or invalid card numbers so that as soon as we open them for the first time it is obvious there is an issue that needs to be resolved.

    Ideally, the OTA API's should allow the Channel Manager…

    28 votes

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    1 comment  ·  Channel Management  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  2. Individual release back times for each online channel

    Have the ability to set specific release back times for individual online channels.

    Ie. Booking.com releases back at 2pm but RMS Book Now releases back at 10pm.

    Also be able to adjust close out times for specific days of the week.
    ie. on Friday and Saturday all channels close out at 2pm and Sunday -Thursday they close out at 8pm.

    15 votes

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    0 comments  ·  Channel Management  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  3. ******Rate Parity Adjustment on Tariff Manager******

    A function when setting up channels that allows a percentage to be applied to OTA channels to increase their price vs own price. Example would be when setting up the channel with Booking.com, you could set the rate parity adjustment to 1.1 which would increase the pricing of all booking.com prices 10% above the BAR rate. This method is available on other channel managers and saves all the extra work involved if trying to do this using the current methods.

    10 votes

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    3 comments  ·  Channel Management  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  4. Ability to view Availability and Stop sell at the same time on Tariff manager

    Would it be possible to view Availability and Stop sell at the same time in Tariff manager, just like availability and tariff. At present we have to toggle back and forth between both.

    8 votes

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    0 comments  ·  Channel Management  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  5. Enter a nightly rate from the channel manager not a prorata rate for the total rate

    The current connection from SiteMinder HTNG to RMS delivers rates as a total value and then prorata across the number of nights. This delivers an incorrect reflection on average rate per night and interferes with the ability of revenue management systems to deliver value.

    It should be delivered as the true nightly rate and that would also eliminate any rounding errors causing other anomalies.

    4 votes

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    0 comments  ·  Channel Management  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  6. Channel Disconnect Notification Alert

    Currently we do not receive a channel disconnection notification from RMS. Instead of monitoring the channel connection on a periodical basis, is there a feature for RMS to notify us immediately of a channel disconnection?

    3 votes

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    0 comments  ·  Channel Management  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  7. New Channel Management Connection: Hotel Tonight

    Hotel Tonight has become a major OTA over the past five years. It grew rapidly in urban markets first, then has steadily been growing in smaller tertiary markets over the past year or so. Additionally, it was acquired by Airbnb in April of 2019.

    Thank You!

    2 votes

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    0 comments  ·  Channel Management  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  8. New Channel: Discover Australia

    I would like RMS channel manager to be compatible with discover australia.

    2 votes

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    0 comments  ·  Channel Management  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  9. Integrate with Hipcamp, Glamping Hub, and more US-based OTAs

    Integrate with Hipcamp, Glamping Hub, and more US-based OTAs

    2 votes

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    1 comment  ·  Channel Management  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  10. New Channel Connection Direct to Amadeus

    Its would be great if we could link Amadeus directly to RMS so i don't have to keep Site Minder just for this one channel

    We currently are wanting to use the Rate manager on RMS but have needed to continue using Siteminder as Amadeus isnt one of the direct connections available.

    1 vote

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    0 comments  ·  Channel Management  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in 2021.

    Kind Regards,

    RMS Product Development

  11. An asterisk next to the from rate on mobile device bookings

    An asterisk next to the from rate on mobile device bookings

    1 vote

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    0 comments  ·  Channel Management  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

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