RMS User Suggestions
454 results found
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Reservation requirements to go to housekeeping roster
Currently, reservation requirements are assigned to the to-do chart. It would be more efficient for these requirements to be routed to the housekeeping roster.
1 vote -
IBE Deposits
Allow greater flexibility in setting deposits for IBE. For example different dates mean different deposit amount. Low season $50 deposit and then Christmas pay in full.
Also having the ability to charge full payment 3 days before arrival then zero amount longer then 3 days. This allows us to compete with the OTAs booking engine1 vote -
Package Postage Rhythm for Templates
When setting up package template, it needs to have the posting rhythm so that you can say which days to charge as well as to include or exclude to/the from date.
1 vote -
Have guests room numers listed on the add on report
To have guests actual room numbers listed on the add on report, not just their surnames, the reference number and the add on number. Having their actual room number is make it a much more user friendly report.
1 vote -
1 vote
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Do not allow pets into non-pet units on IBE
IBE currently accepts reservations into units that do not allow pets.
1 vote -
Is it possible to reduce the number of decimal places to 2 that show vehicle details on the Vehicle Sales / Operational / Edit A Vehicle Pag
Is it possible to reduce the number of decimal places to 2 that show vehicle details on the Vehicle Sales / Operational / Edit A Vehicle Page? We do not require costings to 4 decimal places. Thanks
1 vote -
I would like to be able to upsell items at time of booking through online portal that are either one off charges or duration charges...
I would like to be able to upsell items at time of booking through online portal that are either one off charges or duration charges... ie: firewood one off charge, kennel may be entire duration or one day during stay...
1 vote -
Allow for filtering of Site Types on the In/Out Movement Screen
I would love the ability to filter by Site type on the In/Out Movement Screen. If I want to send bulk correspondence to just one site type, I have to go in and checkmark each person individually. It would save so much time to be able to just check a box that included everyone from that site type.
1 vote -
Update Add a Job
Under job management, add a job, the drop-down menu for job type, please remove breakfast area equipment because there is already breakfast room FF&E. Pleas add breakfast room floor.
1 vote -
Include packages in BOGO offers
Currently if there are packages within the nightly rate, these aren't discounted as part of BOGO offers so the offer is not a true representation of the discount on offer. It would be great to have an option to do this so that these rates can be truly promoted as BOGO.
1 vote -
SMS History Report Enhancement
Include an extra column that displays either the content or the name of the SMS being sent in order to track if this function is being overused by staff and potentially contravening laws regarding clients who opt out of receiving updates via SMS
1 vote -
Allow RMS cut key send Names guests details as well
When we cut the keys would be great if allow to send also the guests names details to the encoder. At the moment it will not send any names details to visionline encoder
1 vote -
Filter message Centre notifications
To have greater control on what message appears in the message Centre by creating a i.e with a OTA do not show me booking.com for example
1 vote -
The ability to extract or download SMS correspondence records
It's great to have the ability to SMS guests and tenants, however it would be even better to be able to extract or download records of this correspondence
1 vote -
Ability to select a refundable sundry charge and add to the package
Currently only non-refundable charges can be added to the package, and refundable charges cannot be part of a package.
As we collect bonds for a number of bookings (especially in peak season when every booking has a security bond), the bond sundry charge is in the package is a sundry charge called bond which is chosen to post to extras.
When a booking is made for the property that has this in the package, it does post to the extras account, but then we need to void it and replace with the Refundable Bond sundry (orange coloured), to enable the…
1 vote -
To be able to schedule the availability chart to be sent to see occupancy months in advance easy
To be able to schedule the availability chart to be sent to see occupancy months in advance easy, same as how you can print it, but to automactically send, they have this on room master
1 vote -
email AR statements after bulidng
Once you have clicked 'build' i would like to be able to email the company from this screen. Currently I email to a user and then send from the Outlook email.
1 vote -
Add Channel Rate ID and Channel Room Type ID columns to Channel Management Mapping
Include Channel Rate Id and Channel Room Type (Category) ID columns in Mapping in Channel Management to assist in identifying Rates or Room Types sent by Expedia when multiple Rates or Room types use the same description.
Channel Rate ID and Channel Room Type ID are included on Channel Room Type Comparison report so info is in RMS.
1 vote -
Do discovery calls with larger hotels regarding pain points
Many areas of the setup seem like they would be ok for a small hotel but quickly become cumbersome. It would be good to do discovery calls as to the pain points for your larger/growing customers so that the PMS can adapt and keep up with some of the other options on the market for user friendliness on a setup point of view.
1 vote
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