Increase File Size Permissions for Online Photos
Quality photos are so important for hotels and holiday parks. Along with price and reviews, photos are one of the main deciding factors potential guests look at when deciding where to book.
We need to be able to upload higher quality photos, at least 1MB per photo, as 250KB is way too small and takes a lot of unnecessary effort to reduce the size of all our quality photos down to that size.
Thank you for your suggestion on a way we can improve RMS 9+.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Lorena commented
Is this fixed yet? Whenever customers upload their photo ID via the guest portal, it's often impossible to read this critical information as the file size is too low! Very concerning in the event that something goes wrong and we can't view the photo of the ID properly.
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Alicia Pattrick commented
100% need this, if we need to manually upload scans the 205kb is too small to load default scans.
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couponsva commented
This is absolutely necessary and kind of baffling you have not already made this back end change. It is embarrassing to load such low resolution photos and have customers view them. https://couponsva.com/
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Newcastle Accommodation Management commented
Currently photos are limited to 700KB in file size which can be limiting for the resolution and image quality used on the RMS IBE.
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The current restriction on image size are very limiting and mean that images look very bad on the booking. Please review the size restriction and include tips as to the most appropriate image size to use etc. -
Anonymous commented
Yup, it's really a hindrance in customer facing.
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Adil AIi commented
I Agree with Chris's comment
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Christopher Zaina commented
This is absolutely necessary and kind of baffling you have not already made this back end change. It is embarrassing to load such low resolution photos and have customers view them.