Updating Deposit Amounts
If you have deposit amounts set up on your rates, if you change the length of stay on a reservation that would essentially cause your deposit amount to be greater than or less than the original deposit amount, RMS should update it in the account section of the reservation.
This also becomes problematic when reviewing your overdue deposit report because it includes all of these deposits if they have not been hit because they're overstated. People should not have to override the deposit amount- the system should do it for them.
Anonymous
shared this idea
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Jill Dean
commented
Same happens when a Discount is added to the booking, the deposit does not recalculate
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Anonymous
commented
This is also a major issue when customers go to pay on the portal and the portal shows an incorrect deposit amount and then they pay an incorrect amount. Should change as payments are submitted also! Thank you