Guest Portal to Allow Guests to Enter Credit Card Details Securely
When using a Payment Gateway, add the ability for guests to securely enter their Credit Card details in the Guest Portal that creates a CC Token in RMS.
This would be particularly useful for reservations that originate from a Travel Agent where credit card details are not included as part of the booking process.
AdminRMS Product Development
(Product Manager, RMS Cloud)
shared this idea
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RMS Product Development
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Kelly Ireland
commented
It would be extremely beneficial for RMS Vault to be able to capture and tokenise guest credit card information during the Guest Portal pre-check in. We currently do not have a separate payment gateway so this feature is not useful for us as the guests would still need to present at reception to give credit card details for incidentals.
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Jill Dean
commented
Very important to our company as we require a credit card to secure the booking and full payment is taken prior to arrival, most of our bookings are long lead.
This will help us with PCI compliance rather than having guest need to ring our reservations departure to provide their credit card details. -
Anonymous
commented
This suggestion is excellent and huge time saver.
To add - RMS has issues with Stripe Pre Auth processing and from time to time it tells Stripe to process the payment rather than take the Pre Auth.
This would need to be bullet proof.