Thank you for your suggestion on a way we can improve RMS.

Currently available in RMS 9+ is the ability to back date a Direct Credit Receipt to accurately reflect when these funds were deposited into the property’s bank account.

With regards to the EFTPOS scenario you have provided here, if a payment was processed on the EFTPOS terminal this would be included in that days EFTPOS Summary which would need to be matched to that days Cash Transactions Report from RMS. This is why it must also be receipted in RMS on the same date, preferably at the same time as taking the payment from the guest’s card. To allow backdating of receipts creates a high risk of unlawful business practises. For this reason, we would like to work with you on an alternative solution.

One possible suggestion if you have a lot of difficulty with users not processing Receipts in RMS when taking the payment from the guest is to consider a Payment Gateway. Using a Payment Gateway is a PCI compliant way that would allow users to process the guest’s payment directly in RMS with a Receipt applied at the same time, reducing the current two step process to a single process for the users.

Kind Regards,

RMS Product Development