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2 way SMS - virtual mobile number to show Park Name

Can we have the virtual mobile number to show as Park name not just a number

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Anonymous shared this idea  ·   ·  Report…  ·  Admin →
Closed  ·  AdminRMS Product Development (Product Manager, RMS Cloud) responded  · 

Upon further investigation with our SMS provider we are unable to facilitate this request.

Being a 2-way SMS integration where recipients have the ability to reply prevents the provider from displaying a string of text in place of the number.

To ensure guests understand who the message has been received from we recommend including the property name in the first or last part of the message.

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  • Penny commented  ·   ·  Report

    Being able to use Business name (prefered) or business phone number as the identification on SMS messages to guests rather than the random +61 mobile number. So they can see who the message is coming from rather than thinking it a random spam

  • Ryan commented  ·   ·  Report

    It would be nice to be able to have two way sms.

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