SMS Trigger to occur specific time.
I would like to send a sms at 2pm (check in) to a guest on day of arrival, with a key safe code so they get there key, regardless of reservation status
Thank you for your suggestion on a way we can improve RMS.
Currently available is the ability to setup Triggerd Correspondence using SMS or Form Letters.
Triggers can be setup to send at a preset time, eg. 2 Hours Before Arrival, 1 Day Before Arrival or on Check-in and can have additional criteria to filter out unqualifying reservations. These filters can be set by Booking Source, Category, Rate Type, Company, Travel Agent or Validation Dates.
For instructions on setting up Triggered Correspondence in RMS see the below Help Centre article.
https://helpcentre.rmscloud.com/triggered-correspondence-setup/setup-automated-sending-of-sms
To activate the SMS module in RMS, see the below Help Centre article.
https://helpcentre.rmscloud.com/1way-sms-module-info/activating-1-way-sms-in-rms
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development