Group Booking
When we have created a large group booking and want to click on an individual booking from the home screen, for example site 9, we click on this so we can enter details or check guest in. It then clicks on the group at the top rather than the individual booking we want. This is very frustrating as we often then need to exit the booking to find what site they are on, or go through each site number down the side until we find the correct one which can be very time consuming.
Is there a way that we can set this so that we click on the site (showing their surname) and it stays on that booking rather than going to the top of the group and still within the group booking?
Emma
shared this idea
Thank you for your suggestion on a way we can improve RMS.
Currently available in RMS is the ability to set the default option used when opening a Group Reservation to go to the Group Master.
Visit the below Help Centre article for instructions to change this setting in RMS.
https://helpcentre.rmscloud.com/property-setup/default-to-open-group-master
When this option is selected it will always go to the Group Master on the Group Reservation even when opening an individual reservation within the group. Turning this option off will allow users to open the selected reservation without being taken to the Group Master.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development