Scan & Store Guest IDs
I would like to be able to scan guest ID's to Guest Accounts
It would be good if we could scan guest ID's to their corresponding guest account for easy identification and to save us asking returning guests to provide ID if they have already done so before.
Anonymous
shared this idea
Thank you for your suggestion on a way we can improve RMS.
There are several options available in RMS for storing photo identification on a Guest Profile depending on your preferences.
The RMS Guest Portal can be configured to allow guests to upload their photo id which is then saved and viewable on their Guest Profile in RMS.
https://helpcentre.rmscloud.com/guest-portal-setup/guest-portal-photo-id-for-guests
We have an interface partner, Adria Scan which can be connected to for the purpose of guest identification.
https://helpcentre.rmscloud.com/interfaces/interface-partners#id-scanner
Alternatively if you already have a scanner at the property the guest ID can be scanned and the file saved on the Photo tab or Correspondence tab using the ‘Received in’ function and adding the ID file as an attachment.
https://helpcentre.rmscloud.com/guests/guest-profile-photo
https://helpcentre.rmscloud.com/guests/guest-profile-correspondence-received-in
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development