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Email Receipt on Payment by RMS Pay By Link

Automated payment receipt when customers us a pay-by-link

When a customer uses a pay-by-link that is sent to them via sms it would be really helpful if a receipt of the payment could be sent automatically.

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Tony shared this idea  ·   ·  Report…  ·  Admin →
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  • Jayne commented  ·   ·  Report

    I believe that guests should receive a receipt via email when they make a payment via RMS Pay.

    Guests don't think to 'take a screenshot' when making a payment.

    Accommodation providers don't even get a 'notification of payment' for RMS Pay payments made. If property did receive a motivation of payment, then I would email a receipt to guests. But I also think an automatic receipt should be issued through the reservation management system.

    There is definitely room for improvement here to ensure better communication between guest and the property.

    Regards,
    Jayne

RMS User Suggestions: Property Management System

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