Skip to content

Jayne

← RMS User Suggestions

My feedback

1 result found

  1. Email Receipt on Payment by RMS Pay By Link

    3 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Reviewing  ·  1 comment  ·  RMS User Suggestions » Property Management System  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Jayne commented  · 

    I believe that guests should receive a receipt via email when they make a payment via RMS Pay.

    Guests don't think to 'take a screenshot' when making a payment.

    Accommodation providers don't even get a 'notification of payment' for RMS Pay payments made. If property did receive a motivation of payment, then I would email a receipt to guests. But I also think an automatic receipt should be issued through the reservation management system.

    There is definitely room for improvement here to ensure better communication between guest and the property.

    Regards,
    Jayne

    Jayne supported this idea  ·