Mandatory Fields, need to be mandatory on online reservations.
Each company has mandatory fields that have to be completed when making a reservation. What I do not understand is when guests make an online reservations, Those fields are not mandatory to them. Example: They do not have to fill in kids, vehicles, or pets. It is very frustrating to get called in the middle of the night because they have a 2nd vehicle coming in and only 1 pass was given.
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Susan Novotny
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