Hi everyone,

I’m currently working on improving our daily housekeeping workflow in RMS and I’m wondering if there’s a more automated way to handle task assignments. At the moment, when rooms change status (for example from check-out to dirty), our team still manually assigns cleaning tasks to specific staff members. This works, but it takes time during busy turnover periods.

What I’d like to know is whether RMS has a feature that can automatically assign housekeeping tasks based on room status changes, room type, or maybe a predefined staff roster. Ideally, when a guest checks out and the room status updates, the system would automatically create and assign a task to a housekeeping staff member without needing manual input.
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If anyone here is already using a similar setup, I’d really appreciate hearing how you configured it. Are you using built-in RMS automation, housekeeping boards, or maybe a workaround with task templates or scheduling rules?