Discussions on the RMS user feedback forum highlight several practical improvements that could significantly streamline daily operations for hospitality teams. One major request is the ability to add comments directly to invoices within the A/R payment area, allowing accounting teams to track payment details, adjustments, and communication more clearly without needing external notes or workarounds. This feature would reduce confusion when invoices are modified, canceled, or reissued—especially in cases involving partial payments or group bookings.

In addition, users are asking for better automation based on travel agent data, such as automatically assigning booking sources, meal plans, and visibility settings. Currently, much of this information must be entered manually, which increases the risk of errors and slows down workflows. By linking these fields to predefined travel agent profiles, the system could reduce repetitive tasks and ensure more consistent data entry.

Overall, these suggestions focus on minimizing manual input, improving financial transparency, and creating a more efficient reservation management process. They reflect real-world challenges faced by RMS users and offer clear opportunities to enhance usability and productivity across the platform.
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