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RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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31 results found

  1. More company drop down options

    At the moment, only allowed to have 500 companies in a drop down menu. For an enterprise property, we could have more than that so we aren't able to select the companies that alphabetically come later. Can this be updated to 750-1000

    1 vote

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  2. Add Country and IATA number to New Travel Agent report

    Add Country and IATA number to New Travel Agent report
    Missing Country causes issues when submitting Travel Agent commissions to Onyx. Knowing which new TAs do not have a country will help to avoid commission requests not being processed.

    Adding IATA will help us find new travel agents with same or similar name as existing Travel Agent like AAA Travel or BCD Travel

    1 vote

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  3. I would like a Credit Surcharge report that shows how much we are being charged for each VCC

    I would like a Credit Surcharge report that shows how much we are being charged for each VCC. This will help us track our costs and on charge to the owners.

    1 vote

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  4. Reservation Made/Modified Details

    It would be great if we could see the exact time reservations are made. Currently it only shows the date, but I know it is data that is collected and available when I go into each reservation. Same could be said for the Online Reservation Transaction report. We'd really appreciate this. Thanks.

    1 vote

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  5. Make the Flash Report 1 Page

    I think the original intention was for the Flash Report to be 1 page, right now for us it prints on 2 with just one line on the second page. I think this should be an easy fix.

    1 vote

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  6. RMS Pay settlement report to include receipt number

    The RMS Pay settlement report should include the option to show receipt numbers. This would save having to drill down from the reports into the account to be able to tick off the correct receipts in the bank reconciliation.
    Alternatively, the bank reconciliation screen could be modified to include the reservation number.
    Either option would be a great time saver when preparing bank reconciliations especially when you have many payments of the same amount.

    1 vote

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  7. I would like the Travel Agent Commission Report to calculate correctly

    It would be so very helpful if the Travel Agent commission report would calculate the commission owed to the Agent on the amount actually paid by the guest. Presently if a discount is applied to the accommodation base rate, the Travel Agent commission is calculated on the full amount, not the discounted amount. Ideally the report and the agent's invoice would match!

    1 vote

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  8. Record Pro Forma Invoice Creation in the Audit Trail

    Include the generation of proforma invoice or invoice in Audit Trail so we can check when were the invoices created


    The audit trail of a reservation shows many changes but does not reflect when a proforma invoice or invoice is generated. This is useful to check when the invoice is presented to the guest.

    1 vote

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  9. Pace Report Monthly Sub Totals

    Sub totals in Pace report

    Can you please add monthly totals to the pace report as currently you have to pull each month individually, which is time consuming.

    1 vote

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  10. More Date Filters on Reports

    Reports to include date range of "same month last year" and "Financial year".


    I would like to be able to compare reports this month's revenue for example with the same month last year. We can only select last month, this month, next month. I know I can add a custom range, but would be quicker to have this button. Would be helpful for dashboard reports. There's no use comparing February's revenue to January's. I would like to compare this February to last February for a more helpful comparison.
    Also when most Australian businesses report in Financial years July-June, it would…

    1 vote

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  11. Occupancy by Category/Area Attribute Report

    Report on occupancy based on an attribute

    Create a report that will give occupancy rates based on an attribute. I would like to know if our sites with a specific attribute get more rentals than others.

    1 vote

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