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RMS User Suggestions

← RMS User Suggestions
RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.

How can we improve RMS?

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If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

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26 results found

  1. Guest Portal - Ipad check in

    User experience improvement on the Finish Pre Check In button to be optimise together with the signature screen. Guest often completed signature but is not aware they need to scroll down to the finish button to complete Ipad check in

    1 vote

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    0 comments  ·  Portals  ·  Admin →
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  2. Expand Payment Gateway Partnerships- Need CommBank "Simplify"

    Please consider adding "Simplify" as a payment gateway as it is designed for small businesses with a flat fee per transaction. It is the new version of CommWeb

    1 vote

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    1 comment  ·  Portals  ·  Admin →
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  3. Adding additional guests on Guest Portal

    This has caused a major pain with duplicate accounts and we have to merge all the time because the same phone number or email was used. When adding a guest, it would be nice if it asked if it was a child, spouse, etc. When quests add their children, they end up adding their phone and email addresses. It would be nice if it was intuitive enough to put age or DOB for a child. Offer n/a if that is possible. Not always assuming each guest is an adult. I am including this comment from one of our guests that…

    1 vote

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  4. Guests Credit Cards in the Pre Check In Portal When Company is paying on 30 Day account

    When a company has been selected in the "bill to" section for both Accom and Extras there shouldnt be a requirement when completing the pre check in for a credit card to be entered.
    We have a lot of issues with guests not wanting to place a credit card if the company is covering all charges.

    1 vote

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  5. Portal Enhancement

    It would be great as part of own booking management within the portal if a guest could apply a discount/promo code to a booking.

    1 vote

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  6. Guest Portal - Limit guest payments to IBE

    Ability to have an option to limit only IBE reservations to make payments via the guest portal.

    Currently, if your business is paid by an OTA after departure, guests from an OTA (Booking.com or Airbnb) login to the guest portal and do make payments which then causes a refund issue.

    1 vote

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