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1. Pre-checkin - better wording on buttons so guests don't worry that they are paying twice

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   1 comment  ·  RMS User Suggestions » Portals  ·  Delete…  ·  Admin →
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   Gathering Interest  ·  AdminRMS Product Development (Product Manager, RMS Cloud) responded

   
   

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   Natasha Gray commented  ·  Oct 10, 2024  ·  Edit…  ·  Delete…

   The wording for the Pre check in on the guest portal is misleading. The prompts tell the guest they need to continue to payment or go back to previous page, Guests are not using the pre check in feature because they have already paid and think they are going to be charged again.

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   Natasha Gray supported this idea  ·  Oct 10, 2024