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Ella Ortega

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  1. Credit Card details should turn RED if card expires before arrival date

    95 votes

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    8 comments  ·  RMS User Suggestions » Property Management System  ·  Admin →
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    Gathering Interest  ·  RMS Product Development responded

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

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    Ella Ortega commented  · 

    We frequently receive reservations for a future month (say two months or more in advance) from Booking.com (and other OTAs), but the credit card that was used to make the reservation expires before the month in which the reservation is made, even though it may not have expired at the time of the reservation.

    To make it clear that there is a problem that needs to be fixed as soon as we open them for the first time, it would be fantastic if RMS could highlight these in red, just like other invalid or expired card numbers.

    Instead of requiring us to enter into the OTA's Extranet and carry out this activity manually, the Channel Manager should ideally be able to report a defective card on our behalf using the OTA APIs and pass this information back automatically (or with a single click in RMS). Actually, there are a ton of additional things that would be fantastic if we could accomplish without going to the OTA's extranets. Answering reviews, messages from visitors, requests for cancellations, etc.

    Best regards

    Ella Ortega supported this idea  · 

  2. We would like to check if RMS has any feature or restriction that can ensure residents upload a clear passport image during the online pre-r

    2 votes

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    Gathering Interest  ·  1 comment  ·  RMS User Suggestions » Property Management System  ·  Admin →
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    Ella Ortega commented  · 

    In particular, is it possible to have the system ask users to place their passport precisely inside a reference box or camera frame before uploading? In a number of instances, our team has had trouble verifying the documents since the uploaded passport photos were not clear.
    Or is there any way to guarantee that only crisp photos are allowed for online pre-registration?
    Best regards,

    Ella Ortega supported this idea  · 

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