Karen Dineen
My feedback
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17 votes
Thank you for your suggestion on a way we can improve RMS.
We are pleased to advise that your suggestion has now been scheduled into a future development cycle.
RNP-21027 when completed will include a number of new Triggered Correspondence options including the ability to set triggers based on the ‘Pre Check-in’ status.
We will update this page once development commences and again once the feature is released.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
Karen Dineen
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145 votesKaren Dineen
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240 votesKaren Dineen
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Having the option to trigger sms/email to both 'Confirmed' as well as 'Pre Check In' would be convenient, especially with last minute changes to covid operations etc.
Example:
We currently send a SMS to guests the day before arrival with a "We look forward to welcoming you.."
This message includes a reminder of check-in time, QLD app requirement, contactless check-in measures etc.
It would save time to have this SMS setup as triggered the day before arrival to all incoming guests (both Confirmed and those already Pre-Checked In)