RMS User Suggestions
148 results found
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a button to post sibling accommodation to the master by individual reservation
Post sibling accommodation to the master account on an individual basis. The option is there for 'POS on master' but when wanting to post accommodaiton onto the master you can choose all or nothing. The only work around is by using charge redicrection which is onerous when dealing with multiple bookings.
2 votes -
Time adjustment for allotment
It would be great to be able to change the time for an allotment so it doesnt always run from midnight to midnight
2 votes -
Pre-auth and tokens
Enable a feature so you can take a pre-auth and the card details save as token automatically. this will save time at hotels that have F&B outlets when doing check in process.
2 votes -
Text alert for a same day reservation.
It would be helpful to be able to have a text alert for a same day reservation. We're a small property and not always on property and need that notification.
2 votes -
To Generate Group Confirmation Letters from the Group Master Containing Key Info
We are looking into creating a confirmation letter for groups, where we can generate a table from the Group Master in one go, which contains information for individual/sibling bookings within the group. The current merge fields do not allow us to capture the information we need on a single table. The table should include:
Group Confirmation Number - 16235389
Sibling Conf Numbers
Guest Name
Arrival Date
Departure Date
No of Adults and Children
Room Type
Number of Nights
Nightly Rate (excluding taxes)
Total Rate (excluding taxes)Example:
16235390 Mr Nicky Chan 01-May-25 05-May-25 1 / 0 Studio Executive Suite 4…2 votes -
Pop-Up to Alert User That a Similar Booking Exists to Avoid Duplicate Reservations
Before saving a reservation, a pop-up alert can be shown informing users that another booking exists with the same name, dates of stay, and property, to avoid duplicate bookings. User can either proceed to save, or not continue with the booking.
2 votes -
Attach Requirement to a Rate Code
Some rate code comes with value adds so it will be good to be able to attach requirements to it ie FOC airport transfers, breakfast, so that we can generate a report for it.
2 votes -
Job Management Room Search or List All
Right now when we go to put in a Job, we need to find the select the category first and then select the room number. It'd be great if we could have an option of all rooms to pick from.
2 votes -
Multiple Guest & Reservation Notes Fields
An additional note box that is specific to either a booking or a customer.
An additional note box to record detailed information about a guest that doesn't need to appear on the in/out movement report.
At present we use the client note to record the data we need for every booking (where there caravan is stored) and the reservation notes that are specific to that booking. Both of these notes appear on the in / out movement report. A third note, would allow for detailed information to be recorded, which is either specific to the customer or the booking without…
2 votes -
Report Writer - Add Guest Date Modified Field to Search
Add Date Modified to Guest in report writer
I am trying to update our owner database. I have a template based on guest type = owner and owned as at = todays date.
I am able to get a list of all owners, but I can't determine when the last time their information was updated.
I would like the field 'Date Modified' added to the report writer Guest search table.
2 votes -
Queue Arrivals
The ability to queue an arrival when guest physically arrives but room not ready which also appears on Housekeepers reports/screen, and in/out screens. Critical for large arrival days
2 votes -
Custom Alerts for Last Area Sold in a Date Range
It would be great if there is a notification for the last room sold for a particular period.
2 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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More options for dashboard customization.
Can you please consider adding more options for the dashboard. It is great to have but need more options to give us what we need to see quickly on a daily basis. I would love to have the option to have the Debtor's Ledger in a pie graph form showing 30/60/90. I would also like to see the occupancy in a pie graph with the option to choose from the different site types. Lastly, I love that it shows the In House number but would love to see it have the ability to see the number of sites as well;…
1 vote -
Provide a share link for feedback provided
Introduce a shareable link feature for submitted feedback, enabling users to easily distribute their suggestions to colleagues. This would help rally support around shared pain points and increase the visibility and impact of feedback to system developers. By amplifying common issues, this feature could help ensure that frequently reported concerns are prioritised and addressed more effectively..
1 vote -
Maximum length of stay restriction
It would be great to have a maximum length of stay. This is possible with the majority of OTAs; however, we encounter issues when inventory must be locked in place due to owner stays, accessibility or maintenance, making longer stays problematic.
1 vote -
Housekeeping reset "Yes" on extension doesn't change modified housekeeping schedules
Since RMS has "fixed" the bug of saying no on extension to not move the departure date, a lot of our guests who have their rooms extended and a specific schedule for their booking because of long stay etc. have had their departure clean missed. so now housekeeping doesnt get the task a lot of the time since we extend rooms so much - plus then when we extend rooms the prompt to reset housekeeping comes up we say no because we have a schedule specific to that guest for their extended stay.
So if RMS doesnt want to change…1 vote -
Out of Service for individual Maintenance Tickets
It would be fantastic to have the ability to control which maintenance orders are included in the occupancy calculation and which ones are not.
Currently, you can switch it for the entire property, but for strata title, when a room is going in or out of the inventory pool it is traditionally made available to sell several weeks in advance to be able to start selling the room, however this starts to skew occupancy immediately.
Also useful for longer term renovations that should not be reported to STR.
1 vote -
Manually pause or cancel a trigger
To be able to cancel triggered correspondance on an individual booking. There are occations where you do not need to send something to a guest and you're unable to stop a trigger from sending out.
1 vote -
Assets - Add Filter for Property
As an Enterprise User all Assets for all properties are listed in this view. It would be beneficial to have a property filter to return results based on the selected property. It's confusing for other lodges to see Assets for Other Lodges here. Currently we need a prefix code in the asset description so we can filter results.
The results could then be printed.1 vote -
Form Letters Merge Field to Calculate Rate for Upgraded Room Type
Upgrading rooms is a useful way to increase income, particularly during the quieter periods.
It would be great to have a merge field that would recalculate the total tariff based on a different room type. The merge field would need to include a parameter to indicate the room type to be calculated.
This way we could quickly offer upgrades in our standard letters, alone the lines of.
Thinking of upgrading your room? A Superior King Room for your «rNights» stay would be a total cost of $«rUpgradeTariff(12)». This compares to your current room type costing $«rTotalTariff». Contact us today to…
1 vote
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