RMS User Suggestion Box

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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  1. Highlight 'Today' on the Booking Chart in a separate colour

    Different color for "TODAY" on the booking grid

    Have a TODAY marker on the booking grid always appear in the same color so you always will know if you are booking for the same day.

    Other systems I have used have had this feature so you don't accidentally book for a different day

    11 votes

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  2. Add the Availability Calendar to the RMS IBE Search Page

    Currently when guests through RMS book now they have to put in dates then see if the property is available. I have enabled the interactive calendar while a lot better it is possible to have this show first so they do not have to got through some many steps The current way is very "clunky" and not user friendly.

    11 votes

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    0 comments  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback on a way we can improve RMS 9+.

    We appreciate the valuable feedback of our customers and encourage you to review other suggestions and vote on those you would find of benefit.

    We will continue monitoring this suggestion for user feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  3. Merging Profiles - Select which profile to keep

    When merging profiles, rather than just taking the oldest profile and updating it with the contact details from the newest one. it would be helpful if you could choose which profile to take the guest contact details from. The newest profile doesn't not always have the most information.

    11 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  4. Ability to Add Digital Signature to All Correspondence, Statements, Tax Invoices & Receipts etc.

    In keeping with your lastest newsletter about going paperless, it would be great to be able to use the digital signature on other documents at checkout as well.

    Eg: asking a guest to sign an invoice or statement as a form of authorization to charge their credit card.

    This way all of the relevant documents would be stored within the reservation and accessible at any time.

    11 votes

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  5. Notification when pencil reservation expire

    It would be great to get a notification when a pencil reservation expires.

    11 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  6. nps

    Merge NPS response to client file. If a client has responded to a NPS survey merge their comments into the client notes.

    11 votes

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    1 comment  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Regards,

    RMS Product Development

  7. Message Alert for New Reservation with Same Day Arrival

    An alert system that can sends a text message or alert of some kind that will advise us of a last minute booking

    An alert system that can be set in RMS that sends us a text message or alert of some kind that will advise us if a booking is made that will arrive in the next XX days / hours

    10 votes

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    2 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  8. Pre-fill Guest Details for New Reservations Made from the Guest Portal

    From guest portal when making a new booking the customer fields should be automatically populated

    10 votes

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    1 comment  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  9. Guest Portal Enhancements

    • Display number of guests on reservation details. - Adults, Children, Infants, Other.
    • Use Total Rate including Packages and Discounts as the Reservation Total
    • Notify the Property when a guest adjusts ETA, makes a payment.
    • Pre-fill Guest Details on RMS IBE when Creating a Reservation from the Guest Portal
    • Email Statement for All Account Types in One Statement
    10 votes

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    3 comments  ·  Portals  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  10. Use property map icon as 'Book via Interactive Map' button for online reservations

    We're getting customer feedback indicating that the 'Book via Interactive Map' button often goes unnoticed in the availability page of online bookings. Wondering if the icon can be replaced by a bigger button which is a picture of the actual property's map. This would help make it standout visually.

    10 votes

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    0 comments  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  11. ******Rate Parity Adjustment on Tariff Manager******

    A function when setting up channels that allows a percentage to be applied to OTA channels to increase their price vs own price. Example would be when setting up the channel with Booking.com, you could set the rate parity adjustment to 1.1 which would increase the pricing of all booking.com prices 10% above the BAR rate. This method is available on other channel managers and saves all the extra work involved if trying to do this using the current methods.

    10 votes

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    3 comments  ·  Channel Management  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  12. Add Occupancy By Market Segment to the Occupancy Report

    I would like improved reporting on the market segment field already within RMS.

    Currently market segments can be set up, but gathering data from these is quite time consuming as you need to manually calculate this.

    The Occupancy report is already able to report well on company, travel agent & booking source. It would be great if the market segments could be added to this option.

    9 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  13. Show Total Pax Count per Day on Booking Chart and/or Availability Chart

    In additional to showing daily occupancy percentage totals on the Booking Chart it would be very useful to show total pax booked per day.

    Knowing the number of people booked for a day it critical for our operations and is as important to us as the number of rooms booked.

    In some of our properties we have close out rooms from sale if the number of pax in house exceeds a certain level, so having a value on the chart would assist us with monitoring this.

    The only way we can currently track this is to run the Occupancy Report.

    9 votes

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    2 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  14. Group Update Sibling - Ability to bulk update Package

    When it comes to the 'Update Sibling' function in group reservations, it would be beneficial to have the option to bulk update or set the Package field.

    Currently have to load Packages individually per group sibling reservation, which can take hours if for a large group.

    The ability to load Packages against group siblings in bulk - as we can currently do for the Base Rate and Rate Type - would save time and prevent manual mistakes from the current repetitive loading.

    9 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  15. Add Ons with Custom Dates - Prompt User if Reservation Dates are Moved

    We have Add Ons that are added to a booking for a single date of a bookings stay (custom date). As the dates are not the default arrival and departure dates of the booking then if that booking is moved to other dates, the Add On is not moved with it nor is the User warned that there is an Add On. It would be great if a pop up message could appear if booking dates are moved 'Do you want to amend Add On dates too' and if Yes selected the Add Ons Tab is opened. This would reduce…

    9 votes

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  16. Ability to Setup Tours Per Property

    Have the ability to select a specific property the Tour can be allocated to.

    9 votes

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  17. Run all reports on either Gross or Nett revenue

    Ability to run all reports on either nett or gross revenue

    9 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  18. Blacklist Pop Up Box

    When someone is blacklisted, I would like for another pop up box to display when you are making a reservation to make the staff aware that the person is blacklisted if they have accidentally overlooked their name in the red writing.

    9 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  19. Owner Accounting: The ability to void multiple charges from OWNER accounts

    Trust Accounting related.

    As we are expanding and having more properties to manage, it has become very time consuming to void hundreds of sundry charges entered in error from each owner account one by one. This is just not feasible with more properties coming in line.

    Can we please have the functionality to void multiple charges from owner accounts? We are aware of the ability to charge owner accounts in bulk, but there's currently no way to void charges from owner accounts in bulk. I'm sure this will be helpful for other RMS Trust Account clients too.

    Thank you.

    9 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  20. Separating credit card numbers

    When people make an online booking it might be helpful that their credit card details come through with the numbers in groups of 4 like in credit cards. It can make it difficult to read and process manually in the vault when the numbers come through without any spaces

    9 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

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