Skip to content

RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

27 results found

  1. Sunwin 20comm

    Sunwin 20comm
    Sunwin là cổng game bài đổi thưởng hàng đầu xuất phát từ Macau, nổi tiếng về độ uy tín và chất lượng tại Việt Nam. Sở hữu hệ thống game đa dạng, Sunwin mang đến cho người chơi trải nghiệm giải trí độc đáo cùng cơ hội trúng thưởng lớn.
    Thông tin liên hệ:
    Địa chỉ: 46 Diệp Minh Châu, Tân Sơn Nhì, Tân Phú, Hồ Chí Minh, Việt Nam
    Phone: 0339654736
    Email: [email protected]
    Website: https://sunwin20.com/

    sunwin #nhacaisunwin #trangchusunwin #dangkysunwin #linksunwin #sun20 #sunwin20 #sunwin20

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 12BET

    12bet 12bet link đăng nhập nhà cái12betvn cho các thiết bị Mobile, 12Bet No1 hay 12bet Smart cập nhật. 12bet login link trang chủ điện thoại.
    Địa chỉ :410 Nguyễn Đình Chiểu, Phường 4, Quận 3, Thành phố Hồ Chí Minh
    Hotline:0862763048
    Website: https://12betvn.asia/

    12betno1 #12betsmart#12bet #k12bet #12betvn #12betmobilet

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. rms online booking engine

    Since starting with RMS just a few month ago our main complain is the Booking engine 's friendly userness. we were with smaller less complex system before and their Booking engine was much nicer (display, font, customisable buttons....)

    The Availability Calendar needs to be visible and accessible from the HOME page directkly with clearly visible "available room nights" regardless of the room category.
    Currentky you 1st enter your dates then once you have all the rooms displaying you can go in each category to see the Availability calendar. Not sure how many guests take the time to go in each…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Improve Mobile functionality for booking reservations

    When using a mobile phone to make a reservation the option to scroll down and make a selection is not obvious and guests think that they can't make an option at all!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Move Special Requirements on the IBE confirmation email to the top with the reservation details.

    The Special Requirements field on an IBE reservation which normally populates the OTA Notes is now appearing in the online confirmation on completion of a booking. It would be good if this field could be moved to the top with the other reservation details. It currently appears in the body of the correspondence with the Terms & Conditions, so it's confusing.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Add mobile rates on IBE

    Please add a functionality to create mobile-only rates and offers so that we can compete with the likes of Booking.com and Expedia's mobile discounts through our own booking engine.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Drop in Add-Ons from Online sources

    Drop in Add-Ons based on Reservation parameters. For example, if guest book 3 pax in a room that has a King bed but we allow up to 3 guests with a rollaway, add the rollaway via an Add-On automatically to the Reservation.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. To remove the word 'booking' from the enquiry process

    I use RMS for as an enquiry system, not for direct booking. I like to approve all bookings before confirmation. The wording throughout the enquiry process refers to a booking which is ambiguous and confusing for the customer. I would like the ability to change the wording myself in the booking/enquiry process.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. RMS IBE offers the choice to display net rates instead of gross rates prior to adding them to the cart.

    I wanted to bring to your attention a critical update that we believe would greatly enhance the user experience on the RMS IBE platform and improve our competitiveness in the market.

    Currently, our system displays rates at the gross amount without explicitly indicating whether taxes are included. This lack of transparency becomes apparent only after customers proceed to add reservations to their carts. In contrast, many OTA platforms prominently display net rates and specify that taxes are excluded.

    In today's fast-paced society where consumers are quick to compare prices, this discrepancy poses a significant challenge for us. We have concerns…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Mandatory Fields, need to be mandatory on online reservations.

    Each company has mandatory fields that have to be completed when making a reservation. What I do not understand is when guests make an online reservations, Those fields are not mandatory to them. Example: They do not have to fill in kids, vehicles, or pets. It is very frustrating to get called in the middle of the night because they have a 2nd vehicle coming in and only 1 pass was given.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Guest Facing Requirements to Include Long Description on the RMS IBE

    Long Descriptions to show in guest facing IBE

    'Enhance your stay' add on for requirements-
    Long description does not show guest facing, only internally when you are in the setup portion in RMS.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Have icons for bedrooms and bathrooms on rooms/properties online

    Our business type is holiday homes and apartments. We would love to add to the Sleep icon (number of people) other icons for bedrooms, bathrooms etc to show up on the booking page for individual areas/properties.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Update RMS online Bookings

    RMS online booking engine needs a refresh - urgently.
    the shopping basket needs to be in view at all times, the process should be much more intuitive. has not changed in 2 years - time to get an update RMS please.
    Our main complaint from guests - booking engine is TERRIBLE

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Set Rate on Group on the RMS Internet Booking Engine

    IBE Group Reservation correspondence has never worked properly

    Since the IBE payment always goes on the Group Master but the charges remain on the sibling reservations, there are no options for Group Reservations to ever receive an accurate triggered correspondence that properly shows "balance owing" or "payment made." Sibling reservations will always show a zero payment made with a full balance, and group master will always show a negative balance owing due to a payment but no charges.

    Please turn this into a job so this gets corrected - it has been an issue for many years with no reasonable…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Select Multiple Categories on the Internet Booking Engine Search

    I would like RMS Book now button to be able to book more than one category in the first search..

    Currently, if there is only 1 room type in the category that holds two people, and the number of people staying is 4 ADTs, the user has to add to cart and then do another search.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Present professional looking quotations

    Would love to spit out pretty looking quotes like how the IBE screens look, so you can attach via PDF or copy and paste into an email. With some pictures and room information, and pretty clear dates for a quote. Even a Quote Number if they want to book.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  17. Improve the mobile booking experience for guests

    The mobile guest facing booking engine is not great. When you land on that page on mobile, instead of showing the information about your accommodation, it says "About Us".

    Then the booking system should automatically offer the availability calendar and give instructions on booking as it's not simple to use.

    Then when you get to "Add on Extras", it doesn't show any information/description about the Extras. This is where we have a chance to upsell and this should be an absolute.

    Also, customizing of the mobile screen to add your own booking information and instructions would be great. You also…

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  18. Allow rooms to be sold as 'double/twin' with guests needing to confirm their bedding choice

    I would like to be able to sell a room which is configurable as a double or twin, and force the guest to choose their bedding configuration as part of the booking process.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  19. Online Booking - Change 'ADD' inthe booking page to 'BOOK NOW'

    Change 'ADD' in the booking page to 'BOOK NOW' as Guests say the do not want to ADD anything extra they just want to BOOK the room

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  20. I would like to be able to add my Facebook pixel for remarketing

    We run ads on social media for 'book now' campaigns and would like to be able to embed our Facebook pixel in the IBE so we can track who clicks through, for remarketing purposes.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

← Previous 1
  • Don't see your idea?

Feedback and Knowledge Base