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RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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135 results found

  1. Form Letters Merge Field to Calculate Rate for Upgraded Room Type

    Upgrading rooms is a useful way to increase income, particularly during the quieter periods.

    It would be great to have a merge field that would recalculate the total tariff based on a different room type. The merge field would need to include a parameter to indicate the room type to be calculated.

    This way we could quickly offer upgrades in our standard letters, alone the lines of.

    Thinking of upgrading your room? A Superior King Room for your «rNights» stay would be a total cost of $«rUpgradeTariff(12)». This compares to your current room type costing $«rTotalTariff». Contact us today to…

    1 vote

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  2. recurring charge option in the Owner's Adhoc

    A recurring charge option in the Owner's Adhoc or Manager tab would be extremely helpful.

    Currently, there is a "Create Expense" function in the Manager tab, but it only supports monthly charges and still requires manual processing.

    It would be ideal to have the ability to set up daily, weekly, monthly, or yearly recurring charges directly in the Adhoc tab.

    Having this feature would greatly streamline processes and help prevent missed charges, especially when managing a large number of properties.

    1 vote

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  3. Ability to Hide add ons and area class In allotment setup.

    Similar to how in the availability screen you can sort by category class, the ability to filter these in the allotment screen would be helpful as we have a number of room types, add ons and other area classes setup it can be hard work to scroll through to find and add the correct rooms into allotments when creating them

    1 vote

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  4. Time adjustment for allotment

    It would be great to be able to change the time for an allotment so it doesnt always run from midnight to midnight

    1 vote

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  5. Allow a colour palette for Travel agent in the drop down box in the bookings chart

    I would like to have the ability to look at my guests reservation in the bookings chart and select "Travel Agent" from the drop down box. Then be able to see a different colour representing each different Travel Agent and to be able to select a colour which I want to use to represent the travel agent that the guest has booked through. At the same time be able to see the guests name in the cell which represents the booking, eg Booked through booking.com is blue and the surmane is over-wriiten on the colour..

    1 vote

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  6. Pre-auth and tokens

    Enable a feature so you can take a pre-auth and the card details save as token automatically. this will save time at hotels that have F&B outlets when doing check in process.

    1 vote

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  7. Return guest / VIP arrival

    Return guest / VIP arrival

    Have a feature on guest reservation to easy view if the guest is returning guest and how many times they have stayed and for it to pick up on online travel bookings as well. This will create a warm welcome for the guests upon arrival and their status with the hotel.

    1 vote

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  8. Bulk pre-auth/bond release

    =
    Bulk pre-auth/bond release
    e.g. 2 days after guest departs there should be an option to go into departed rooms (in/out movements) and select all/multiple guest reservations and release their pre-auth/bond at once.

    1 vote

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  9. Complementary Gift Vouchers

    We would be good to have the ability to send a Complementary Gift Voucher from RMS

    1 vote

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  10. Reservation requirements to go to housekeeping roster

    Currently, reservation requirements are assigned to the to-do chart. It would be more efficient for these requirements to be routed to the housekeeping roster.

    1 vote

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  11. Text alert for a same day reservation.

    It would be helpful to be able to have a text alert for a same day reservation. We're a small property and not always on property and need that notification.

    1 vote

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  12. Package Postage Rhythm for Templates

    When setting up package template, it needs to have the posting rhythm so that you can say which days to charge as well as to include or exclude to/the from date.

    1 vote

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  13. Pop-Up to Alert User That a Similar Booking Exists to Avoid Duplicate Reservations

    Before saving a reservation, a pop-up alert can be shown informing users that another booking exists with the same name, dates of stay, and property, to avoid duplicate bookings. User can either proceed to save, or not continue with the booking.

    1 vote

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  14. I would like to update the Add On feature so we can drag to parking

    I would like to be able to drag the Add On to a different area. We are frequently needing to move the reserved parks around to fit in the limited spaces available. I would like the Add On feature to allow us to click on the carpark reservation in the Booking Chart and drag it to a new car space, the same as we can move reservations from one room to another?

    1 vote

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  15. Is it possible to reduce the number of decimal places to 2 that show vehicle details on the Vehicle Sales / Operational / Edit A Vehicle Pag

    Is it possible to reduce the number of decimal places to 2 that show vehicle details on the Vehicle Sales / Operational / Edit A Vehicle Page? We do not require costings to 4 decimal places. Thanks

    1 vote

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  16. Allow RMS cut key send Names guests details as well

    When we cut the keys would be great if allow to send also the guests names details to the encoder. At the moment it will not send any names details to visionline encoder

    1 vote

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  17. Filter message Centre notifications

    To have greater control on what message appears in the message Centre by creating a i.e with a OTA do not show me booking.com for example

    1 vote

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  18. Attach Requirement to a Rate Code

    Some rate code comes with value adds so it will be good to be able to attach requirements to it ie FOC airport transfers, breakfast, so that we can generate a report for it.

    1 vote

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  19. Do discovery calls with larger hotels regarding pain points

    Many areas of the setup seem like they would be ok for a small hotel but quickly become cumbersome. It would be good to do discovery calls as to the pain points for your larger/growing customers so that the PMS can adapt and keep up with some of the other options on the market for user friendliness on a setup point of view.

    1 vote

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  20. Export functions on Room Type & Rate Type Setup Screens

    It would be great to get an export function on some of the setup screens for the following reasons.

    • Record setup at a point in time,
    • Export, manipulate and delegate to someone to make the changes
    • So you can do some lookup functions etc to be able to get a condensed list of things that aren't the way they should be
    • ID's such as Rate Type ID and Room Type ID are only on these screens, when required for Channel Manager CSV Uploading you have to manually type it all from two different screens.
    1 vote

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