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RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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523 results found

  1. Housekeeping needs to be able to bulk mark rooms

    We are a 300+ bed hostel and our housekeepers have to choose every bed individually and mark them off when they start and finish cleaning.

    We clean multiple dorms at the same time and therefore desperately need a bulk function where they can tick off multiple beds/rooms when they start/finish simultaneously.

    If that can be implemented, a filter would be great to search for room numbers!

    1 vote

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  2. Credit Card information

    We enter all guest credit card information into our fault at check in. When I want to receipt payments, I have to enter all details again like last 4 digits, card type etc.

    Would be great if I could choose existing credit cards that are already in the fault, so I don't need to re-enter everything again.

    1 vote

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  3. Booking chart Filter improvent

    If I want to use the filter and look for a room 15 for example, all rooms come up that contain 15. It would be great if there was a box where I could specify that I only want matches that accurately match the search.

    1 vote

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  4. Booking chart Filter

    We have 65 different rooms with multiple beds (Hostel) and if I want to move a group of people from one room to another, I'd like to be able to use the filter and search for specific rooms and then be able to move them on the booking chart.

    At the moment, bookings can only be moved if no filter is active, but with hundreds of beds, it's a lot of scrolling and nearly impossible.

    1 vote

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  5. Booking Chart warning if booking is moved to another room type

    It would be great if RMS would have a warning window pop up when somebody moves bookings to another room type on the booking chart.

    It happened a few times to us now that bookings have been moved by accident, and now that original room type is booked out. It would be great if it asked for confirmation if we intended to do that.

    1 vote

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  6. Tokenizing the credit card from the receipt screen

    I recommend to to incorporate an option that allows users to tokenize the credit card right from the receipt screen when it is initially utilized. This implementation would be especially beneficial in terms of efficiency, as it could save a significant amount of time and effort, particularly for new operators or situations where there is a pressing need to expedite the payment process. By eliminating the requirement for a separate action solely dedicated to tokenization, this enhancement would streamline the overall workflow and simplify the steps involved in securing the card's information. 2 player games is interesting.

    1 vote

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  7. Fix to do chart recurring tasks

    To Do Chart.

    It would be good if we could have recurring tasks that don't get set as complete once one has been completed.
    Ie. Every monday we take the bins out. Set this as a recurring task, but at the moment, if we select 08/07/24 and enter as completed, all future bins out tasks are also completed.

    It is very time consuming to have to manually enter recurring tasks for individual days.

    1 vote

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  8. Completed tasks marked as clean in staff portal to move to a different tab

    Currently, we have only two options: incomplete or complete. After we inspect a room and mark it as clean, it would be beneficial if the room could be moved to a separate tab. This adjustment would help us more easily identify which rooms still need to be checked.

    1 vote

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  9. An utility to rearrange guests' information

    Hello,
    I hope you can add an utility to rearrange case guest name, number, and address details, geometry dash scratch. I need it to keep the database consistent and clean.

    1 vote

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  10. GO88

    Go88 là cổng game bài đổi thưởng uy tín nhất Việt Nam. Tải Go88 bản iOS, Android, và APK hoặc chơi trực tiếp trên Go88.dealer để nhận khuyến mãi lớn.
    Website: https://go88.dealer/
    Công Ty: Go88
    Địa Chỉ: 62 Trần Quang Khải, Phường Tân Định, Quận 1, Thành phố Hồ Chí Minh, 72210, Việt Nam
    Phone : 0981212011
    Tags: #go88 #go_88 #taigo88 #linktaigo88

    1 vote

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  11. The ability to pause requirements being available through a bulk edit, or linked to the code groupings

    It would be extremely useful to have the ability to pause requirements being available through a bulk edit, or linked to the code grouping.

    We have an external linen provider for a location that is going to be away for a period of time, and the only way to mark the requirements as unavailable for that period was to update the validation settings in all 300 requirements.

    The requirements needs to have a bulk update option where multiple requirements can be select, or that the update can be made to groups of requirements (where connected by the code that groups…

    1 vote

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  12. Add Country and IATA number to New Travel Agent report

    Add Country and IATA number to New Travel Agent report
    Missing Country causes issues when submitting Travel Agent commissions to Onyx. Knowing which new TAs do not have a country will help to avoid commission requests not being processed.

    Adding IATA will help us find new travel agents with same or similar name as existing Travel Agent like AAA Travel or BCD Travel

    1 vote

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  13. I would like a Credit Surcharge report that shows how much we are being charged for each VCC

    I would like a Credit Surcharge report that shows how much we are being charged for each VCC. This will help us track our costs and on charge to the owners.

    1 vote

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  14. I would like the Credit Card Gateway Token to show up if there is a Company Credit Card

    When a guest has a card in the gateway it shows up as green, so you know it is there. I would like this to show up a different colour when there is a credit card in the company account, in the guest reservation screen. This will save double handling. Currently it does not show up when booking a guest in under a company unless you go into the company itself.

    1 vote

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  15. quick part module or building block functionality when using form letters

    Implement the ability to have quick part module or building block functionality when using form letters.

    For example, we have our standard booking document, but perhaps for people staying near a certain location, eg Moonta, we might want to insert certain information relating to attractions or discounts just for those staying nearby.

    This would be required on an ad hoc nature, so wouldn't be part of the set document, but added as required due to the location or perhaps date-driven if the inserted component was about an upcoming event.

    I've been advised that this currently isn't an option, and the…

    1 vote

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  16. 1 vote

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  17. Please add a Find Next option to the RMS Booking Chart

    I would like a find next available option on the booking chart. For example I have waterfront cabins and holiday makers will travel when they are available, I want to be able to find next on the booking chart rather than scrolling through

    1 vote

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  18. 1 vote

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  19. Apply Last Room Availability to certain Rate Types

    Be able to set some rate types to have Last Room Availability (LRA) so that regardless of whether a certain date has restrictions set or has a room type that has sold out, the select rate type can still sell based on house availability.

    1 vote

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  20. Sundries

    Be able to distinguish in reports whether a sundry was sold via IBE, guest portal or at property.

    1 vote

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