RMS User Suggestion Box

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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  1. Add Spelling & Grammar Checker to Form Letter Setup

    When using the form letters it's essential that the ability to have spelling/grammar error highlighted is enabled.

    As we're all using Google Chrome, this is a part of the platform that works on other pages or sites, and would be great to have within RMS.

    As the spelling highlights appear in the reservation notes, we should be able to have them displayed in form letters.

    26 votes

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    4 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  2. Highlight 'Today' on the Booking Chart in a separate colour

    Different color for "TODAY" on the booking grid

    Have a TODAY marker on the booking grid always appear in the same color so you always will know if you are booking for the same day.

    Other systems I have used have had this feature so you don't accidentally book for a different day

    15 votes

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  3. Ability to Delete or Archive Message Threads in the Message Centre

    If we complete a message from a guest on the message center, it just stays there. I know I can filter a date, but not if it is the same date. I want to whisp it away and get rid of it. Done! One more thing off the list!

    3 votes

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS.

    The ability to archive conversation threads from the Message Centre when no longer required is currently under consideration for inclusion in a future development sprint.

    We will update this page when development is scheduled, development commences and again once the feature is released.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  4. Security Profile Option to Assign Security Profiles to New Users

    Separate permissions for ADD Security Profiles and EDIT Security Profile settings

    As an enterprise client with 11 units we do not want to provide access to the properties to adjust security settings. We have worked hard to create specific security settings for each position, and we don't want those to change without corporate approval. If we remove security profiles from our Front Office Manager or General Manager security profile they are not able to add new users and assign security profiles at the property level. We are not able to handle all new employee creation at a corporate level, but…

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS.

    RNP-19333 is now under consideration for inclusion in future development.

    We will update this page when development is scheduled, development commences and again once the feature is released.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  5. Housekeeping Tasks Outside of Reservations

    • Housekeeping Tasks for Spring Cleans & Bed Rotations
    • Housekeeping Tasks Every X Reservations
    • Housekeeping Tasks Every X Weeks or Months
    5 votes

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    1 comment  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  6. Enhancements to RMS 9+ Mobile Functionality

    Current RMS on mobile device is far from "user friendly".
    The booking.com's mobile APP (Pulse) is a good reference for what should be included and/or improved. Key push notification for "Quoted only booking", "Cancellation", "New booking", "Modification", "Sold Out".
    Easy to make/cancel/modify a booking on the mobile device. Easy to search an existing reservation.

    22 votes

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    3 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  7. Ability to Test Send on Form Letter & SMS Template Setup

    When setting up a new form letter, can we have the ability to email within the form letter setup. Also same feature with SMS set up - send SMS

    19 votes

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  8. "Property Logo" as a Merge Field to use on Correspondence Letters

    Add a merge field that will populate the logo that is set up in the Property Options on correspondence letters.

    37 votes

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    2 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  9. Ability to Add Digital Signature to All Correspondence, Statements, Tax Invoices & Receipts etc.

    In keeping with your lastest newsletter about going paperless, it would be great to be able to use the digital signature on other documents at checkout as well.

    Eg: asking a guest to sign an invoice or statement as a form of authorization to charge their credit card.

    This way all of the relevant documents would be stored within the reservation and accessible at any time.

    13 votes

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  10. Pop-Up Alert to User When Multiple Users Editing the Same Reservation

    A pop-up alert would be helpful when multiple users (one reservation member, and another at reception for instance) are updating the reservation.
    Otherwise, both of them assume they update the date, but it is not the case with no data saved..

    162 votes

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    Future Consideration  ·  89 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Ability to Hide Transaction Comments on Tax Invoices, Statements & Receipts

    Add the option to Hide Comments when printing:
    - receipts, statements, invoices etc

    Comments are important for accounting however not for the invoices sent to Companies.

    47 votes

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    4 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  12. Add Reservation Sub Market Segment to Report Writer

    Good afternoon RMS

    In the Beta version we have the Sub Market Segments. Can we please add this to Report Writer - Reservation Field. Our Sub Market segments are pick up by Duetto and need this for auditing.

    Thanks

    1 vote

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    Under Consideration  ·  0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Ability to Bulk Create Boomgate Access Codes

    Please add the ability to create Boomgate Access Codes in bulk from the In/Out screen and as a separate utility.

    Currently must be done on each individual reservation.

    18 votes

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    5 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  14. Void Charge when Remove Requirement from a Reservation

    Some of our requirements are attached to sundry charges so when we add them into a booking, the attached sundry charges will also be auto-posted in the guest account.
    However this is not the case with removal of requirements. When we remove a requirement from the "Requirements" section in a booking, the related sundry charge will still stay in the guest account. We have to go back to the account and manually remove the sundry charge which is very tedious. Please can we have this enhanced so that any removal of requirements will also auto-remove the attached sundry charge from…

    3 votes

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  15. Digital Registration Card Upgrades

    Additional options available for customisation to the Digital Registration Card:

    • Customise fields displayed - Add or Remove as needed.
    • Option for guest to email a PDF copy of Terms & Conditions to themselves.
    • Branding options to match website, RMS IBE, Guest Portal etc.
    • Ability to display selected Requirements for add on to the reservation.
    29 votes

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    6 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS.

    A number of great suggestions have been added for the Digital Registration Card, which we have merged into a single idea for easier voting by customers.

    Should you have any extra suggestions from those listed for ways we could improve the Digital Registration Card, please add a comment with the details and your vote.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  16. Ability to Merge Guests & Accounts

    If guest account (not reservation account) has been used, merge is not currently applicable. This would be useful as currently we have numerous guest profiles we cannot merge as one of them the account has been used.

    65 votes

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    6 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  17. Change Receipt Screen Default to No Receipt Type Selected

    The user should have to enter payment method by highlighting or checking a box. An error message should appear if nothing is ticked. This is similar to c/card type now. It would save a lot of frustration at the end of day balancing. Every user will think this is a good idea as we have all made the same mistake more than once in our careers.

    45 votes

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    8 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  18. Ability to Set a Booking Source to Populate on Return Guests

    The Bkg Source should automatically change to "A Repeat Customer" when that customer books again

    This could be very helpful when we want to generate marketing reports on new business and save on booking time.

    116 votes

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    Under Consideration  ·  8 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Cancellation Policy with Cancellation Fees

    This would be set up like rates, you cancel within a certain period, a cancellation fee will be charged. If you cancel within 14 days on a holiday "X" will be charged. If you cancel within 7 days "X" will be charged. The cancellation policy would be able to be individualized to each business and their policies. To have to have my staff manually have to go in under Sundry and place a fee won't happen. I need it to be automatic, when the cancel button is pushed.

    110 votes

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    Under Consideration  ·  5 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Tax Invoice - Form Letter Email Body & Customise on Send

    It would be great to be able to edit the body of an email when sending tax invoices. It would be extremely helpful to be able to edit the layout of the tax invoice itself, and have the relevant merge fields available to enter whereever desired.

    66 votes

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    6 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

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